Ads Performance Manager, AST LCS CN

Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300 million worldwide active customer accounts and first-party insights based on shopping streaming and browsing signals brands can craft relevant campaigns that enhance customer experiences. Our solutions on services like Twitch IMDb TV Alexa Amazon Music and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places both on and off Amazon.

The future of our business is compelling and we are focused on building a robust innovative business enabling advertisers of all sizes. We start with the customer and work backwards in everything we do including advertising. If youre interested in joining a rapidly growing team working to build a unique world-class advertising group with a relentless focus on the customer youve come to the right place.

In support to the Amazon Advertising business Ad Success Team (AST) are building a group of highly motivated Campaign Specialists. As a Campaign Specialist you will work with a portfolio of advertiser accounts and be responsible in helping them meet their advertising goals via opportunity identification and account optimization. Additionally a Campaign Specialist also gets the opportunity of testing internal tools gathering & sharing insights with the internal product and engineering teams.

To be successful in this role you will be expected to use your analytical skills help the advertisers in growing their existing business and develop new business opportunities. You will carry business goals and will be measured on key metrics aligned to the sales and account management team goals. You will need to be technically savvy with an interest in online advertising good at data well organized able to multitask and possess excellent verbal and written communication skills. You will also need to be self-motivated to get on phone calls with advertisers to explain the optimization recommendations and the paths to resolution. The ideal candidate is someone having strong commitment to the success of our advertising customers and having a proven track record of exceeding goals.

Key job responsibilities
ownership for a portfolio of accounts Standard and High Value advertisers
2. Leading kickoff calls with advertisers and drives discussion using a preset agenda as and when necessary
3. Analyzing account performance against key metrics to identify recommend and implement optimization solutions to increase efficiency and meet clients goals
4. Identifying opportunities to improve Amazon Advertising products based on customer feedback data analysis and feature gaps with competitive products
5. Working with external teams such as Sales & Marketing team and Product team to identify and solve issues blocking advertiser performance

- Bachelors degree or Bachelors degree in management business administration economics engineering marketing
- Experience managing time efficiently meeting personal goals and working effectively with internal partner and customer teams
- Experience in English-language communication skills both written and verbal
- Knowledge of Microsoft Office products and applications (especially Excel) at an advanced level
- Experience in a fast-paced high-tech company or experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround
- 3 years of sales or marketing work (like e-commerce retail technology SaaS) or equivalent experience

- Masters degree in marketing advertising business or equivalent
- Experience in e-commerce retail or advertising
- Experience using data to influence business decisions
- Experience in data analysis with the ability to interpret and draw insights from data to inform decision-making processes
- Experience in an online advertising role and have familiarity with advertising products and ad serving technologies
- Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines
- Google Ad Words / Bing Ads certification will be a plus

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