Global Payroll – DCM – Senior Associate- Operate
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Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Industry/Sector
Not ApplicableSpecialism
Managed ServicesManagement Level
Senior AssociateJob Description & Summary
At PwC our people in people operations primarily focus on managing the people lifecycle and the day-to-day operational tasks related to managing employees. This includes activities such as employee onboarding offboarding payroll and benefits administration absence management employee record-keeping compliance with labour laws and regulations and managing employee inquiries and issues. These individuals enable HR processes and systems to run smoothly in order to efficiently support our workforce.Those in human resource operations at PwC will focus on all areas of Human Resources and the business in executing Human Resources related transactions and administrative activities. You will be a primary HR point of contact in the resolution escalation or routing of inquiries as needed in line with HR protocols and guidelines as well as be part of a team of problem solvers that help solve complex business issues from strategy to execution.
Focused on relationships you are building meaningful client connections and learning how to manage and inspire others. Navigating increasingly complex situations you are growing your personal brand deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients and to deliver quality. Embracing increased ambiguity you are comfortable when the path forward isnt clear you ask questions and you use these moments as opportunities to grow.
Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:
- Respond effectively to the diverse perspectives needs and feelings of others.
- Use a broad range of tools methodologies and techniques to generate new ideas and solve problems.
- Use critical thinking to break down complex concepts.
- Understand the broader objectives of your project or role and how your work fits into the overall strategy.
- Develop a deeper understanding of the business context and how it is changing.
- Use reflection to develop self awareness enhance strengths and address development areas.
- Interpret data to inform insights and recommendations.
- Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firms code of conduct and independence requirements.
Senior Associate Global Payroll
Location: PwC Acceleration Center Bangalore (Bengaluru)
Work Mode: Hybrid/Onsite (as per business need)
Shift: Night shift (US/Canada time zones) openness to night shift is required
Experience: 710 years (relevant payroll experience)
Employment Type: Full-time
About the role
The Senior Associate Global Payroll will deliver accurate timely and compliant payroll
services for multi-country populations with a strong focus on US and Canada. The role
partners closely with HR Finance and third-party vendors and leverages enterprise
HR/payroll platforms (Oracle/Workday/SAP) time & attendance tools (UKG/Kronos) and
case management (ServiceNow) to meet SLAs and drive continuous improvement.
Key responsibilities
End-to-end payroll processing across multiple countries: data ingestion validations
gross-to-net calculations controls approvals and disbursements.
North America focus: support US/Canada payroll cycles across multiple
states/provinces and frequencies; handle pre/post payroll checks retro/adjustments
garnishments and year-end activities (e.g. W-2/T4).
Systems & tools: execute payroll using Oracle HCM / E-Business Suite Workday or SAP
(HCM/SuccessFactors); integrate time files and schedules from UKG (Kronos); manage
cases and knowledge articles in ServiceNow.
Compliance & controls: adhere to country-specific statutory rules tax withholdings
audit requirements and internal control frameworks; maintain audit-ready
documentation and SOPs.
Reconciliations & reporting: prepare payroll journals GL interfaces funding files
(ACH/EFT) variance analyses dashboards and ad-hoc reports; resolve discrepancies
proactively.
Service delivery: manage ticket queues and stakeholder communications; meet or
exceed SLAs for accuracy timeliness and responsiveness.
Vendor & stakeholder management: coordinate with external payroll providers and
internal cross-border teams; escalate and remediate issues with clear root-cause
analysis.
Continuous improvement: identify process gaps and automate where possible (e.g.
templates validations file transformations); contribute to knowledge base and training.
Required qualifications & skills
710 years of hands-on payroll operations experience including global payroll
exposure.
Proficiency in at least one major payroll platform: Oracle Workday or SAP.
Working knowledge of UKG/Kronos (time & attendance/workforce management).
Experience using ServiceNow for case/ticket management and knowledge articles.
US/Canada payroll knowledge/experience (multi-state/province) is an advantage.
Advanced MS Excel skills (lookups pivots data validations); strong data integrity
mindset.
Excellent written and verbal communication; ability to work cross-functionally and
across time zones.
Willing and able to work a night shift aligned to North American time zones.
Behavioral competencies
Detail-oriented with a strong control mindset and ownership of outcomes.
Client-service orientation with the ability to prioritize under tight deadlines.
Collaboration and inclusion across global multi-disciplinary teams.
Continuous learning and improvement orientation.
Education
Bachelors degree in Commerce Accounting Finance HR or related field (or equivalent
experience).
What youll work with
Technologies: Oracle HCM/EBS Workday SAP HCM/SuccessFactors UKG/Kronos
ServiceNow MS Excel
Processes: Global payroll cycles T&A integrations GL/recons compliance vendor
governance audits
Travel Requirements
Not SpecifiedJob Posting End Date
Required Experience:
Senior IC
Key Skills
- Data Entry
- Paychex
- QuickBooks
- Accounting
- 10 Key Calculator
- Paylocity
- Microsoft Excel
- Payroll
- ADP
- Administrative Experience
- Human Resources
- Bookkeeping
About Company
At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 155 countries with over 284,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by vis ... View more
