Fleet Support Engineer
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Job Location:
Austin, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
The Fleet Support Engineer on the Vehicle Development team is a critical hands-on technical expert responsible for maximizing the operational uptime and reliability of our regional robotaxi fleet. This role serves as the first line of escalation for complex on-site technical issues covering all major vehicle systems.
In this role you will:
- Act as the primary technical expert for all regional escalations diagnosing complex issues across all vehicle subsystems (chassis powertrain compute sensing and networking).
- Perform deep root-cause analysis using logs vehicle diagnostics and fleet data to resolve high-impact issues and prevent recurrence.
- Partner closely with HQ FSE team to improve diagnostics tooling and issue detection capabilities.
- Lead field validation efforts including hardware/software bring-up and functional testing for new components and system updates.
- Develop and maintain scalable troubleshooting guides SOPs and countermeasures to improve repair efficiency and fleet reliability.
- Support operational needs through occasional travel
Qualifications:
- Bachelors degree in Electrical Computer Mechanical or Automotive Engineering
- At least 6 years of relevant experience in transportation aerospace or autonomous vehicles with hands-on exposure to sensors
- Understanding of vehicle hardware/software architectures including communications diagnostics and safe troubleshooting of low/high voltage systems Unified Diagnostic Services (UDS) and how to safely troubleshoot
- Proven ability to perform holistic system-level problem solving and drive issues down to root cause at the component level
- Experience reading and interpreting schematics electrical diagrams and connector end views/pinouts
Bonus Qualifications
- Experience with electric vehicle technology.
- Experience with remotely supporting vehicle troubleshooting.
- Knowledge of vehicle systems and diagnostics tools.
$138000 - $166000 a year
Base Salary Range
There are three major components to compensation for this position: salary Amazon Restricted Stock Units (RSUs) and Zoox Stock Appreciation Rights. A sign-on bonus may be offered as part of the compensation package. The listed range applies only to the base salary. Compensation will vary based on geographic location and level. Leveling as well as positioning within a level is determined by a range of factors including but not limited to a candidates relevant years of experience domain knowledge and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position.
Zoox also offers a comprehensive package of benefits including paid time off (e.g. sick leave vacation bereavement) unpaid time off Zoox Stock Appreciation Rights Amazon RSUs health insurance long-term care insurance long-term and short-term disability insurance and life insurance.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
IC
Key Skills
- Ruby
- Mac Os
- Computer Networking
- Windows
- TCP
- Customer Support
- Linux
- Shell Scripting
- VPN
- Dns
- Technical Support
- Troubleshooting
About Company
We’re reinventing personal transportation—making the future safer, cleaner, and more enjoyable for everyone. This is on-demand autonomous ride-hailing.
