Business Analyst with SMTP

Pune - India

Monthly Salary: Not Disclosed

Posted on: 16 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Business Analyst in SMTP

About Us

Capco a Wipro company is a global technology and management consulting firm. Awarded withConsultancy of the year in the British Bank Awardand has been rankedTop 100 Best Companies for Women in India 2022 byAvtar & Seramount. With our presence across 32 cities across globe we support 100 clients across banking financial and Energy sectors. We are recognized for our deep transformation execution and delivery.

WHY JOIN CAPCO

You will work on engaging projects with the largest international and local banks insurance companies payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant open culture that values diversity inclusivity and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco everyone has the opportunity to grow as we grow taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

Job Title: Business Analyst with SMTP expertise

Key skills: BRD FRD Requirement gathering SMTP Mail Exchage

Location Pune

(Hybrid - 3 days WFO - Tues Wed Thurs)

Shift Timings: 12:30pm-9:30pm

End User Computing (EUC) designs delivers and supports technology products at the core of the workplace environment which directly impacts user experience and enable productivity and collaboration.

Position Overview

We are seeking a Business Analyst to support the SMTP/email modernization initiative by bridging business requirements and technical implementation. This role will gather requirements analyze current processes and ensure alignment between stakeholders and technical teams.

Your key responsibilities

Create comprehensive BRDs functional specs and test plans. Translates technical concepts into business language for non-technical stakeholders. Document current-state processes for SMTP relay email security and compliance workflows. Prepare As-Is and To-Be process maps for mail flow and governance. Facilitate workshops and meetings to validate requirements and priorities. Analyze logs metrics and reports to support decision-making. Act as liaison between architects engineering teams and business units. Assist in POCs for SMTP changes and security features. Validate that implemented solutions meet business needs.

Your skills and experience

Strong understanding of email systems and SMTP fundamentals. Familiarity with secure email gateways (Proofpoint or equivalent). Experience in requirements gathering and process modeling. Proficiency in tools like Visio Jira Confluence ServiceNow (for CMDB and Change workflows). Ability to summarize complex documentation into executive-level reports and dashboards. Excellent communication and stakeholder management skills.

If you are keen to join us you will be part of an organization that values your contributions recognizes your potential and provides ample opportunities for growth. For more information visit . Follow us on Twitter Facebook LinkedIn and YouTube.

Required Experience:

Job Title: Business Analyst in SMTPAbout UsCapco a Wipro company is a global technology and management consulting firm. Awarded withConsultancy of the year in the British Bank Awardand has been rankedTop 100 Best Companies for Women in India 2022 byAvtar & Seramount. With our presence across 32 citi...