Senior Clinical Program Manager

Senior Clinical Program Manager

Who we are:

AMOpportunitiesis the category leader in tech-enabled clinical training placements and workforce solutions. We equip universities and healthcare providers with the infrastructure needed to expand clinical education across all healthcare disciplines. With partnerships spanning 100 allopathic (MD) osteopathic (DO) nursing(NP and pre-licensure) PA and allied health degree programs at 650 healthcare institutions nationwide and internationally AMO is solving the healthcare training shortage by enabling quality clinical education at scale.

Sinceexpanding to domestic B2B solutions in 2020wevesecured 75 partnerships with U.S. academic institutions and placed students innearly 6000clinical rotations. Our proprietary SaaS platform and comprehensive service solutions help schools expand enrollment open new clinical campuses and prepare for accreditation visits.

Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. AMOpportunities encourages you to apply even if you do not meet all listed qualifications. We look forward to your application.

About the position:

The SeniorClinicalProgramManagerleads theday-to-dayoperationsof remote clinical education campuses or Clinical Hubsto deliver high-quality clinical education and rotationsforouracademic partnersand their students. Acting as the operational liaison and facilitator theProgram Managerensures programcoordinationquality compliance and smooth collaboration between academic institutionsandtheirstudentsclinicalsitesandtheirpreceptors andAMO companydepartments. Reporting to the Vice President of Fulfillment this strategic position fosters partnerships managesday-to-daysite relationships and oversees administrative functions to uphold clinical standardsand support long-term partner success.

While this position can be fully remotewe are looking for candidates to be residents ofAlabama Florida Illinois Indiana Kansas Michigan New York Ohio or Texas.

Essential Functions:

• Serve as the primaryday-to-dayoperational contact foreducation programs atone or moreClinical Hubs within a geographic region supporting clinical outreachoperations and business development teams with coordination and ongoing management of clinical rotations

• In collaborationwith internal stakeholders develop improveandmaintainstandardized operating procedures (SOPs) forClinical Hubday-to-dayoperationsand clinical managementprocesses forAMOand external partners

• Serve as front-line support for andas a liaison betweenclinical sites preceptors academic institutionsstudentsand internal teams to ensurehigh standardsin clinical education and adherence to accreditation regulatory and and correctlyidentifycritical issues and feedback from students and preceptors requiring escalation internally or externally to school/clinical site stakeholders

• Assistin setting upcoordinatingand confirming clinical rotation schedules; inform students and instructors of site-specific policies requirements and procedures

• Coordinate and implement academic partner requirements for evaluation and examination including collection of rotation evaluations andifrequiredshelf exam proctoring

• Coordinate training resources onboarding materials and ongoing support for preceptorsand studentsto promote teaching excellenceprogram alignment and student satisfaction

• Review organize and verify all student and site documentation for accuracy compliance and readiness before collaboration with clinical site administration ensure students are correctly andtimelyonboarded at each clinical site

• Evaluate current clinical site inventories and preceptor capacity; proactively manage account healthidentifyrisks of churn and implement strategies for ongoing success

• Support incollaboration withotherfunctionsrecruitment onboarding and retention efforts for preceptors and clinical sites; organize engagement activities and interdisciplinary learningopportunities forstudents and preceptorsto strengthen partnerships

• Monitor and analyze data related to site quality preceptor evaluations and compliance metrics; generate reports to inform continuous improvement initiatives

• Track compliance deadlinesrequiredattestations and site approvals; escalate risks or gaps to leadership with recommended mitigation strategies

• Support preparation for accreditation reviews site audits and partner evaluations by organizing documentation and coordinating site readiness efforts

• Anticipate operational challenges across remote sites and implement proactive solutions to minimize disruption to learners and partners

• Coordinate site visits conduct evaluations and address any quality or compliance issues proactively

• Contribute to process improvement projects stakeholder engagement initiatives and the development of KPIs to enhance clinical education delivery

• Identifyopportunities to expand preceptor capacity and diversify clinical experiences across sites

• Support long-term partnership sustainability byidentifyinggrowth opportunities and collaborating with leadership on expansion strategies

• Collaborate with internal departments to streamline workflows improve communication protocols and support overall program excellence

Skills:

• Tech native/fluency on common productivity tools: Outlook Excel Word AdobeAcrobat

• CRM/ERP software experiencea plus

• Robust knowledge of healthcare education and typical entity relationships responsibilities schedules etc

• Basic analytics/statistics knowledge (ex:creatingpivot tables in spreadsheets to develop insights)

• Familiarity with program/project budgeting particularly foreducational institutions or clinical sites

• Project management experience; ability to work and balance multiple priorities and stakeholders

• Conflict resolution and mediation particularly in an educational or healthcare setting

Education/Experience:

• Multiple years in Clinical Education administration/coordination/managementforeither1) hospital GME/UME programsor 2)Medical PA or Nursing Schoolsstrongly preferred

• Bachelors Degree ormore

What You Gain:

• Competitive salary of $60000 to $80000 annually
• Comprehensive Benefits Program: Medical Dental Vision 401k Tax Exempt Student Loan Repaymentand Commuter Benefits
• A mission-driven work environment committed to a spirit of support growth and achievement
• Performance-based career growth opportunities
• A front-row seat for the exponential growth of a booming education tech company
• Work/life balance

Equal Opportunity Employer

AtAMOpportunities we champion the reality of diversity and the necessity of inclusion and accessibility. We are deeply committed to the principle of equal employment opportunity for all employees and to providing our employees with a work environment free of discrimination and harassment. We strictly prohibit discrimination and harassment based on disability gender identity gender expression pregnancy status (including childbirth and related states) sexual orientation race color social or ethnic origin religion age HIV status past/present military service or any other status protected by federal state or local law.

Due to the unprecedented situation of COVID-19AMOpportunitieshas decided to protect our current and future employees by managing our business remotely. This is inclusive of interviewing onboarding and each role day to day. Please consider that our roles are hybrid with options to work remotely or in-office following the guidance of local health authorities and the CDC.