Program Manager

Annapolis, MD - USA

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

For more details please connect with Kajal Verma at or call at .

Job Title: Program Manager WCAG 2.1 Level AA Accessibility
Duration: 12 Months (Initial Term with 4 possible 1-year renewals)
Location: Annapolis MD (Hybrid / As-needed Onsite)
Position Type: Contract
Interview Type: Virtual
Ceipal ID: SMDWCAG025KV

Job Code: K
End Client: State of Maryland
Department: Administrative Office of the Courts (AOC)

Scope of Project:

The Administrative Office of the Courts (AOC) is seeking a Program Manager to lead coordinate and oversee enterprise-wide Web Content Accessibility Guidelines (WCAG) 2.1 Level AA accessibility consulting and remediation initiatives.

This role supports accessibility assessments document remediation oversight compliance validation governance implementation training coordination and audit readiness across multiple Judiciary offices.

The Program Manager will ensure alignment with:

WCAG 2.1 Level AA
Section 508 of the Rehabilitation Act
PDF/UA standards
ADA Title II and Title III
DOJ audit standards
JIS Information Security Policy

Key Responsibilities:

Program Leadership & Governance
Lead enterprise accessibility compliance initiatives across Judiciary offices
Establish governance framework and accessibility operating model
Coordinate with Procurement Officer Contract Manager and JIS leadership
Oversee intake prioritization and tracking of remediation requests
Manage vendor deliverables and SLA adherence
Ensure no disruption to mission-critical Judiciary operations

Accessibility Oversight:

Supervise accessibility assessments for Word PDF Excel PPT and multimedia content
Ensure evaluation of structure semantic tagging alt text tables reading order color contrast OCR corrections and bookmarks
Review and validate remediation reports
Ensure remediated documents withstand DOJ audit review

Remediation Lifecycle Management:

Monitor adherence to SLA requirements:

Initial response within 2 business days
Remediated documents within 5 business days
Source documents returned within 10 business days
Coordinate resolution when structural redesign is required
Ensure secure handling of Judiciary documents
Maintain version control and document tracking standards

Compliance & Security

Ensure adherence to:

WCAG 2.1 Level AA
Section 508
PDF/UA
ADA Title II/III

Maintain audit-ready documentation
Ensure compliance with JIS Information Security Policy
Support CJIS background clearance processes if applicable
Ensure secure remote access and encryption protocols
Coordinate NDA compliance and confidentiality safeguards

Strategic Recommendations

Provide enterprise accessibility roadmap
Identify recurring accessibility risks
Improve document workflow and conversion processes
Establish long-term compliance strategy

Training & Change Management

Coordinate virtual accessibility training sessions
Develop user guides and documentation
Support compliance tracking models
Assist Judiciary staff in adopting accessible document practices

Required Qualifications

Minimum 3 years of experience managing WCAG accessibility consulting programs
Strong knowledge of:
WCAG 2.1 Level AA Success Criteria
ADA Title II/III
Section 508
PDF/UA standards
Experience overseeing document remediation workflows
Experience working in public-sector or regulated environments
Strong governance compliance reporting and stakeholder management skills

Preferred Qualifications

Experience supporting Judiciary or court systems
Familiarity with CommonLook Adobe Acrobat Pro Microsoft Office Accessibility tools
Experience managing enterprise-level accessibility initiatives
Knowledge of SDLC or Agile governance models

V Group Inc. is a NJ-based IT Services and Products Company with its business strategically categorized in various Business Units including Public Sector Enterprise Solutions Professional Services Ecommerce Projects and Products. Within the Public Sector business unit we cater IT Professional Services to Federal State and Local. We have multiple awards/contracts with 30 states including but not limited to NY CA FL GA MD MI NC OH OR CO CT TN PA TX VA NM VT and WA.

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For more details please connect with Kajal Verma at or call at . Job Title: Program Manager WCAG 2.1 Level AA Accessibility Duration: 12 Months (Initial Term with 4 possible 1-year renewals) Location: Annapolis MD (Hybrid / As-needed Onsite) Position Type: Contract Interview Type: Virtua...