Undergraduate Student Services Coordinator

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Job Description:

The Biology Genetics and Environmental Science Programs are seeking an Undergraduate Student Services Coordinator II to provide essential support for student services curriculum management and office operations. This role serves as a key resource for students faculty and staff helping ensure smooth day-to-day operations and a positive experience for all members of our academic community. The ideal candidate is organized detail-oriented and enjoys working in a fast-paced student-focused environment.

Key Responsibilities:

• Serve as the first point of contact for the Advising Office managing visitors phone calls and email accounts.
• Support advising appointments office operations and room reservations.
• Maintain student records run reports and assist with curriculum processes including course and catalog updates.
• Communicate with students about surveys academic updates and professional development opportunities.
• Assist with student outreach orientation programs and other events.
• Respond to inquiries from students faculty and staff regarding registration degree requirements and course policies.
• Prepare and distribute course evaluations compile results and support website updates.
• Provide administrative support for advisors and program operations.

Why Youll Enjoy This Role
In this role you will be at the heart of a student-centered academic community working closely with undergraduate students as well as faculty and advisors who are deeply invested in teaching and mentorship. Youll join a collegial collaborative department where your contributions are valued and where relationships matter. If you enjoy helping students navigate their academic journeys supporting faculty in meaningful ways and being part of a welcoming mission-driven environment this position offers a rewarding opportunity to make a daily impact while building strong professional connections within the university.

Example of Duties
Provides program or service support in department efforts to counsel guide and provide resources for students.
Assists in the delivery of services and programs for students such as scholarship coordination disability services academic success programs and resources etc.
Performs a variety of administrative support activities.
Ensures documentation and records are maintained.
May assist with coordinating events marketing and communication and creating resources.

Level Guidelines
Career-level position demonstrating proficiency and knowledge of related competencies
Works under direct to general supervision and may receive guidance on more complex assignments
Follows established procedures for work assignments and completes assignments which are semi-routine and may be atypical in nature
Applies thorough knowledge to respond to inquiries and requests
Able to resolve most problems and issues and respond to requests without escalation
Provides guidance to students
May provide supervision to one to two other staff or lead a small work team

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

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Application Instructions:

To apply for this position please click on Apply and complete the Employment Application. Please be prepared to enter or attach the following:

1) Resume/Curriculum Vitae
2) Letter of Application/Cover Letter

If you have questions regarding this application process please email or call or Toll Free: 1-.

Why Choose ISU

Iowa State Employees enjoy comprehensive health and work-life benefits including medical and dental; as well as:
Retirement benefits including defined benefit and defined contribution plans
Generous vacation holiday and sick time and leave plans
Onsite childcare (Ames Iowa)
Life insurance and long-term disability
Flexible Spending Accounts
Various voluntary benefits and discounts
Employee Assistance Program
Wellbeing program

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