Location
Serving as a cornerstone of northern Atlantas newest mixed-used community the Omni Hotel at The Battery Atlanta is the official hotel of the Atlanta Braves and located within steps of SunTrust Park as well as premier office space the Coca-Cola Roxy music venue and a variety of shopping and dining.
Our luxury hotel features 16 floors with 264 rooms including 28 suites over 20000 square feet of meeting space and can accommodate business travelers families on vacation and everyone in-between. Redefining live work play we are a proud play work stay destination and seek to provide an unforgettable experience enhanced by our hotels elevated pool deck in addition to our Lobby Bar and hotel restaurant.
Job Description
If you love hospitality creating amazing customer experiences and the structure and benefits that come from working with a hotel company then you will love working with Omni!
The Leader-in-Development (LID) program is a 12-18 month program designed to develop graduates into successful managers in the division they wish to pursue. The Food & Beverage LID will spend 40 hours each week in the Food & Beverage outlets and 7.5 hours completing commitments throughout the property. Upon completion of the LID program the Food & Beverage LID will move into a Food & Beverage managerial role at another Omni property.
Commitments are projects that will allow LIDs to learn about general hotel operations as well as the details and functions of their division. Each commitment will provide resources and evaluation criteria.
Responsibilities
- Meet monthly with the Division Head and Director of Human Resources to review progress and submit a monthly feedback report to the corporate office.
- Complete all hotel-wide LID learning commitments including:
- Serving as a Front Desk Agent to gain guest-facing experience.
- Assisting in Shipping and Receiving to understand back-of-house operations.
- Participating in New Hire Orientation and presenting the Omni Culture.
- Observing and understanding the roles and responsibilities of other departments.
- Meet with Division Heads and Department Managers to gain an understanding of hotel operations across key areas including Rooms Food & Beverage and Sales & Marketing
- Responsible for assigned shift assisting in overall management.
- Assist in overall supervision in the absence of department manager.
- Complete environmental checklist for dining room.
- Spot check liquor pars and order daily supplies.
- Hold pre-meal meetings.
- Follow up on established training steps.
- Handle guest comments and complaints and ensure guest satisfaction.
- Communicate with guests and receive feedback.
- Remain present on the floor during peak hours.
- Observe teach and correct staffs service.
- Examine food preparation and beverage presentation.
- Maintain condition of dining room mini bar and room service.
- Assist manager in scheduling completing weekly payroll and forecasting both weekly and monthly.
- Participate in interviewing new employees as needed.
- Prepare maintenance request and follow-up.
- Monitor food and liquor requisitions and food waste.
- Check bar controls shot glass use red lining and bottles totally empty daily.
- Other duties as assigned by management.
Qualifications
LocationServing as a cornerstone of northern Atlantas newest mixed-used community the Omni Hotel at The Battery Atlanta is the official hotel of the Atlanta Braves and located within steps of SunTrust Park as well as premier office space the Coca-Cola Roxy music venue and a variety of shopping and d...
Location
Serving as a cornerstone of northern Atlantas newest mixed-used community the Omni Hotel at The Battery Atlanta is the official hotel of the Atlanta Braves and located within steps of SunTrust Park as well as premier office space the Coca-Cola Roxy music venue and a variety of shopping and dining.
Our luxury hotel features 16 floors with 264 rooms including 28 suites over 20000 square feet of meeting space and can accommodate business travelers families on vacation and everyone in-between. Redefining live work play we are a proud play work stay destination and seek to provide an unforgettable experience enhanced by our hotels elevated pool deck in addition to our Lobby Bar and hotel restaurant.
Job Description
If you love hospitality creating amazing customer experiences and the structure and benefits that come from working with a hotel company then you will love working with Omni!
The Leader-in-Development (LID) program is a 12-18 month program designed to develop graduates into successful managers in the division they wish to pursue. The Food & Beverage LID will spend 40 hours each week in the Food & Beverage outlets and 7.5 hours completing commitments throughout the property. Upon completion of the LID program the Food & Beverage LID will move into a Food & Beverage managerial role at another Omni property.
Commitments are projects that will allow LIDs to learn about general hotel operations as well as the details and functions of their division. Each commitment will provide resources and evaluation criteria.
Responsibilities
- Meet monthly with the Division Head and Director of Human Resources to review progress and submit a monthly feedback report to the corporate office.
- Complete all hotel-wide LID learning commitments including:
- Serving as a Front Desk Agent to gain guest-facing experience.
- Assisting in Shipping and Receiving to understand back-of-house operations.
- Participating in New Hire Orientation and presenting the Omni Culture.
- Observing and understanding the roles and responsibilities of other departments.
- Meet with Division Heads and Department Managers to gain an understanding of hotel operations across key areas including Rooms Food & Beverage and Sales & Marketing
- Responsible for assigned shift assisting in overall management.
- Assist in overall supervision in the absence of department manager.
- Complete environmental checklist for dining room.
- Spot check liquor pars and order daily supplies.
- Hold pre-meal meetings.
- Follow up on established training steps.
- Handle guest comments and complaints and ensure guest satisfaction.
- Communicate with guests and receive feedback.
- Remain present on the floor during peak hours.
- Observe teach and correct staffs service.
- Examine food preparation and beverage presentation.
- Maintain condition of dining room mini bar and room service.
- Assist manager in scheduling completing weekly payroll and forecasting both weekly and monthly.
- Participate in interviewing new employees as needed.
- Prepare maintenance request and follow-up.
- Monitor food and liquor requisitions and food waste.
- Check bar controls shot glass use red lining and bottles totally empty daily.
- Other duties as assigned by management.
Qualifications
View more
View less