ABOUT GREYSTAR
Greystar is a leading fully integrated global real estate platform offering expertise in property management investment management development and construction services in institutional-quality rental housing. Headquartered in Charleston South Carolina Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America Europe South America and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States managing overunits/beds globally. Across its platforms Greystar has nearly $79 billion of assets under management including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more visit .
JOB DESCRIPTION SUMMARY
Leads the execution of the Companys strategy related to property management for the assigned portfolio and markets by directing the team implementing policies programs and initiatives that achieve budgeted financial results and developing and leading programs that promote customer satisfaction operational excellence and market growth.
JOB DESCRIPTION
- Formulates the annual goals and business plan in line with the Companys strategic goals and develops budget(s) for the assigned portfolio and markets by analyzing and evaluating financial statements reconciling monthly statements against approved budget and working with the senior management team and others to discuss financial resource needs and issues.
- Oversees the operating performance of and compliance with the Companys property management procedures and policies by inspecting properties reviewing financial pricing models and marketing plan(s) conducting operational and financial audits and developing corrective action plans as necessary to achieve stated goals and objectives.
- Supervises the staffing and talent acquisition for the assigned markets and portfolios and manages team members by interviewing hiring orienting and training team members and oversees their performance in accordance with Company policies values and business practices.
- Researches and develops potentials for new business opportunities by identifying and meeting with potential clients developing and making financial proposals and following up through the close of transactions and takeovers.
- Manages client and customer satisfaction by maintaining frequent communication providing reports and information on the performance and progress of the portfolio responding quickly and with urgency to questions requests and concerns and seeking and acting on client feedback for improving overall service.
- Stays abreast of market and economic conditions within the assigned portfolio and markets communicates emerging trends opportunities and potential threats and creates long-and short-term business plans that achieve the Companys targeted growth and market presence objectives.
- Leads or participates in process improvement initiatives by identifying opportunities for enhancing business performance and leading specific project teams in developing and implementing new programs policies procedures and practices.
- Coordinates work activities and liaisons with vendors consultants and other contractors as needed by researching and communicating ongoing work status to provide direction to consultants processing invoices contracts and other statements of work and ensuring open communication between consultants and Company project team members.
- Completes various human resources financial administrative and other reports and analysis and performs other duties as assigned or as necessary.
Knowledge Skills Abilities:
- Demonstrated ability to read write and communicate effectively to comprehend and complete legal financial andhuman resources documents and to create and make presentations to senior managers clients team membersand other business contacts.
- Demonstrated proficiency in word processing spreadsheet and database management programs in order tocomplete required reports and employment documents.
- Proficiency in property management software applications used by the Company (e.g. Yardi One Site) in order toretrieve reports complete data analysis and manage portfolio performance on key metrics.
- Demonstrated mathematical skills necessary to add subtract multiply and divide numbers decimals andfractions and calculate percents in order to complete financial records budgets and other fiscal reportinginformation.
- Demonstrated management and supervisory skills sufficient to lead direct evaluate and mentor subordinate andpeer employee staff.
- Knowledge of and experience in third-party multi-family property management including site-level experience inorder to effectively lead direct and supervise property operations maintenance resident satisfaction marketingand sales and overall portfolio performance.
- Employment history that demonstrates the application and usage of a sales marketing and customer servicebackground sufficient to resolve customer complaints and issues complete financial records documents andreports increase sales revenues and coordinate effective advertising campaigns.
- College degree in business real estate property management marketing or related field and/or equivalentexperience preferred.
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Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements prior experience current skills and geographical location.
Corporate Positions:Inaddition to the base salary this role may be eligible to participateina quarterly or annual bonus program based onindividual and company performance.
Onsite Property Positions:Inaddition to the base salary this role may be eligible to participatein weekly monthly and/or quarterly bonus programs.
Robust Benefits Offered*:
Competitive Medical Dental Vision and Disability & Lifeinsurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
Generous Paid Time off. All new hires start with 15 days of vacation 4 personal days 10 sick days and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
For onsite team members onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company Match up to 6% of pay after 6 months of service.
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness Accident HospitalIndemnity PetInsurance and Legal Plans.
Charitable giving program and benefits.
*Benefits offered for full-time employees. For Union and Prevailing Wage roles compensation and benefits may vary from the listedinformation above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging and all communication will come from official Greystar email addresses (@). If you receive suspicious requests please report them immediately to