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Job Summary Under direct supervision of the Assistant Director of Infrastructure Operations the Network & Communications Analyst I provides entry-level support for the ITSInfrastructure Services group and its interactions with other campus systems and services. The position assists with the installation configuration monitoring and basic maintenance of campus network infrastructure and related communication systems. This includes supporting enterprise routers switches wireless access points and other network components by performing routine tasks and following established procedures standards and guidelines. The incumbent performs foundational technical duties such as assisting with network connectivity checks documenting system changes responding to basic service requests wireless surveys and troubleshooting coverage issues and escalating issues as appropriate. Work assignments are reviewed for accuracy and soundness of technical judgment. While assisting with operational support of the campus network and related systems the incumbent applies on-the-job learning to develop foundational skills in networking concepts infrastructure technologies and system operations. This position contributes to the reliability and availability of campus network services by supporting senior staff participating in project teams and maintaining accurate documentation while progressing toward greater independence with experience and training.#CalPolyITS This is a full-time temporary 12 month position and is eligible for full benefits including medical dental vision and CalPERS retirement. |
Department Summary Information Technology Services (ITS) is a fast-moving team that is responsible for helping Cal Poly achieve academic excellence through developing and implementing learning teaching and administrative solutions which leverage technology that align with strategic goals and objectives. With a focus on continuous improvement ITS fosters innovation supports continuous learning and develops people to their full potential. Our team of more than 170 professionals works in a DevOps environment to shape the technology landscape at Cal Poly. |
Key Qualifications - General knowledge of basic network concepts including common protocols addressing switching wireless fundamentals and communication transmission technologies.
- Ability to consult and support directors managers ITS staff and customers on network infrastructure and associated systems along with security needs and future direction.
- General knowledge of following policies processes and procedures as they relate to support and maintenance of network infrastructure and associated system resources.
- Ability to plan organize and document network infrastructure and associated systems functionality as required.
- Demonstrated ability to assess existing services and provide technical recommendations to improve their delivery.
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Education and Experience - Equivalent to a bachelors degree in a related field. Relevant education certifications and/or experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.
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Salary and Benefits Anticipated Hiring Range:$69444 - $81360 Per Year Classification Range: $69444-$101160 Per Year Factors in determining the appropriate compensation for a role include experience skills knowledge abilities education licensure and certifications and other business and organizational needs. The Anticipated Hiring Range referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Classification Range may be broader than what the University anticipates paying for this position based on internal equity budget and collective bargaining agreements (when applicable). Cal Poly offers a best-in-class benefits program including health dental and vision insurance retirement participation in the Public Employees Retirement System and educational benefits for eligible employees. See our benefits website for additional information.
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Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo California and known for its Learn by Doing philosophy. Each year more than 20000 top-tier students come to San Luis Obispo to put knowledge into action taking their learning outside the classroom as they prepare for careers in engineering agriculture science business humanities and the built environment. Cal Polys hands-on philosophy small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities California and the world. For more information visit . |
Equal Opportunity and Excellence in Education and Employment This position is open and available to all regardless of race sex color ethnicity or national origin. Consistent with California law and federal civil rights laws Cal Poly provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race sex color ethnicity or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly complies with Title VI of the Civil Rights Act of 1964 Title IX of the Education Amendments of 1972 the Americans with Disabilities Act (ADA) Section 504 of the Rehabilitation Act the California Equity in Higher Education Act Californias Proposition 209 (Art. I Section 31 of the California Constitution) other applicable state and federal anti-discrimination laws and CSUs Nondiscrimination Policy. We prohibit discriminatory preferential treatment segregation based on race or any other protected status and all forms of discrimination harassment and retaliation in all university programs policies and practices. Cal Poly is a diverse community of individuals who represent many perspectives beliefs and identities committed to fostering an inclusive respectful and intellectually vibrant environment. We cultivate a culture of open dialogue mutual respect and belonging to support educational excellence and student success. Through academic programs student organizations and activities faculty initiatives and community partnerships we encourage meaningful engagement with diverse perspectives. As a higher education institution we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development faculty and staff training student mentorship and comprehensive support programs. At Cal Poly excellence is built on merit talent diversity accessibility and equal opportunity for all. |
Supplemental Information Satisfactory completion of a background check (including a criminal records check) is required for employment. Cal Poly will make a conditional offer of employment which may be rescinded if the background check reveals disqualifying information and/or it is discovered that the candidate knowingly withheld or falsified employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as to satisfactorily complete the background check may affect the continued employment of a current CSUemployee who was conditionally offered the position. The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Cal Poly San Luis Obispo is not a sponsoring agency for staff or management positions. Applicants for staff and management positions must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Positions are posted for a minimum of 14 calendar days. |
Required Experience:
Junior IC
Job Summary Under direct supervision of the Assistant Director of Infrastructure Operations the Network & Communications Analyst I provides entry-level support for the ITSInfrastructure Services group and its interactions with other campus systems and services. The position assists with the install...
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Job Summary Under direct supervision of the Assistant Director of Infrastructure Operations the Network & Communications Analyst I provides entry-level support for the ITSInfrastructure Services group and its interactions with other campus systems and services. The position assists with the installation configuration monitoring and basic maintenance of campus network infrastructure and related communication systems. This includes supporting enterprise routers switches wireless access points and other network components by performing routine tasks and following established procedures standards and guidelines. The incumbent performs foundational technical duties such as assisting with network connectivity checks documenting system changes responding to basic service requests wireless surveys and troubleshooting coverage issues and escalating issues as appropriate. Work assignments are reviewed for accuracy and soundness of technical judgment. While assisting with operational support of the campus network and related systems the incumbent applies on-the-job learning to develop foundational skills in networking concepts infrastructure technologies and system operations. This position contributes to the reliability and availability of campus network services by supporting senior staff participating in project teams and maintaining accurate documentation while progressing toward greater independence with experience and training.#CalPolyITS This is a full-time temporary 12 month position and is eligible for full benefits including medical dental vision and CalPERS retirement. |
Department Summary Information Technology Services (ITS) is a fast-moving team that is responsible for helping Cal Poly achieve academic excellence through developing and implementing learning teaching and administrative solutions which leverage technology that align with strategic goals and objectives. With a focus on continuous improvement ITS fosters innovation supports continuous learning and develops people to their full potential. Our team of more than 170 professionals works in a DevOps environment to shape the technology landscape at Cal Poly. |
Key Qualifications - General knowledge of basic network concepts including common protocols addressing switching wireless fundamentals and communication transmission technologies.
- Ability to consult and support directors managers ITS staff and customers on network infrastructure and associated systems along with security needs and future direction.
- General knowledge of following policies processes and procedures as they relate to support and maintenance of network infrastructure and associated system resources.
- Ability to plan organize and document network infrastructure and associated systems functionality as required.
- Demonstrated ability to assess existing services and provide technical recommendations to improve their delivery.
|
Education and Experience - Equivalent to a bachelors degree in a related field. Relevant education certifications and/or experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.
|
Salary and Benefits Anticipated Hiring Range:$69444 - $81360 Per Year Classification Range: $69444-$101160 Per Year Factors in determining the appropriate compensation for a role include experience skills knowledge abilities education licensure and certifications and other business and organizational needs. The Anticipated Hiring Range referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Classification Range may be broader than what the University anticipates paying for this position based on internal equity budget and collective bargaining agreements (when applicable). Cal Poly offers a best-in-class benefits program including health dental and vision insurance retirement participation in the Public Employees Retirement System and educational benefits for eligible employees. See our benefits website for additional information.
|
Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo California and known for its Learn by Doing philosophy. Each year more than 20000 top-tier students come to San Luis Obispo to put knowledge into action taking their learning outside the classroom as they prepare for careers in engineering agriculture science business humanities and the built environment. Cal Polys hands-on philosophy small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities California and the world. For more information visit . |
Equal Opportunity and Excellence in Education and Employment This position is open and available to all regardless of race sex color ethnicity or national origin. Consistent with California law and federal civil rights laws Cal Poly provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race sex color ethnicity or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly complies with Title VI of the Civil Rights Act of 1964 Title IX of the Education Amendments of 1972 the Americans with Disabilities Act (ADA) Section 504 of the Rehabilitation Act the California Equity in Higher Education Act Californias Proposition 209 (Art. I Section 31 of the California Constitution) other applicable state and federal anti-discrimination laws and CSUs Nondiscrimination Policy. We prohibit discriminatory preferential treatment segregation based on race or any other protected status and all forms of discrimination harassment and retaliation in all university programs policies and practices. Cal Poly is a diverse community of individuals who represent many perspectives beliefs and identities committed to fostering an inclusive respectful and intellectually vibrant environment. We cultivate a culture of open dialogue mutual respect and belonging to support educational excellence and student success. Through academic programs student organizations and activities faculty initiatives and community partnerships we encourage meaningful engagement with diverse perspectives. As a higher education institution we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development faculty and staff training student mentorship and comprehensive support programs. At Cal Poly excellence is built on merit talent diversity accessibility and equal opportunity for all. |
Supplemental Information Satisfactory completion of a background check (including a criminal records check) is required for employment. Cal Poly will make a conditional offer of employment which may be rescinded if the background check reveals disqualifying information and/or it is discovered that the candidate knowingly withheld or falsified employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as to satisfactorily complete the background check may affect the continued employment of a current CSUemployee who was conditionally offered the position. The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Cal Poly San Luis Obispo is not a sponsoring agency for staff or management positions. Applicants for staff and management positions must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Positions are posted for a minimum of 14 calendar days. |
Required Experience:
Junior IC
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