Hotel Front Office Night Supervisor

Step into the nights spotlight as a Front Office  Night Supervisor where your attention to detail and financial acumen will shine. As the guardian of financial integrity during the quiet hours youll ensure accurate accounting meticulous record-keeping and a seamless transition between business days contributing to the success of our establishment.

• Conduct end-of-day financial audits including reconciling accounts verifying transactions and ensuring accuracy in financial records.
• Facilitate the check-in and check-out processes during overnight hours ensuring accuracy in-room charges payments and guest information.
• Generate and distribute daily reports summarizing financial transactions room occupancy and other relevant information for management review.
• Assist guests during overnight hours addressing inquiries handling reservations and ensuring a positive experience for late-night arrivals or early departures.
• Monitor security and safety systems address any issues or concerns that may arise during the night and report incidents to appropriate personnel.
• Knowledge of Robotics system Ariel is an advantage
• Perform other duties as required during the shift as given by you Manager 

Qualifications :

• Its all about attitude for us someone who enjoys being helpful to others and isnt easily flustered - theres a smaller team working at night so confidence and knowing how to work things out by yourself are key
• Previous hotel (or similar) experience is great but its not a must-have for us - if youre eager to learn we can teach you what you need to know
• Youre looking for a place where you can be you; no clones in suits here
• Passion for hospitality youre all about creating memorable experiences for others be they guests or colleagues
• Youre not precious. We leave our egos at the door and help get shit done
• Youre up for doing things differently and trying (almost) everything once
• You want to be part of a team that works hard supports each other and has fun along the way

Additional Information :

About the Handwritten Brand - Charming Dynamic Local

Handwritten Collection was created in 2022 to bring together hotels with a unique personality intimately reflecting the character and warmth of the people who love and look after them. Putting the host at the centre of the Handwritten proposition and the charming presence that weaves in their character and personality into the fabric of the hotel. We celebrate the passions that make humans special and unique. From the interesting to the eccentric traveller our properties are curated stylish and intimate spaces that reflect an authentic story at each hotel.

Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.

• Learn your Way - Access to our Accor Academy so you can learn while you earn!
• Work Your Way - Flexibility to ensure a work life balance!
• Incredible Accor Heartist Benefits - including discounted Food & Beverage Accommodation Worldwide
• Accors refer-a-friend bonus
• Accors Parental Leave Scheme
• Access to our Employee Assistance Program

By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor. Do what you love care for the world dare to challenge the status quo! #BELIMITLESS

Diversity equity and inclusion are paramount to us and our ambition is to attract recruit develop and promote talent.

Remote Work :

No

Employment Type :

Part-time