- Deliver exceptional personalised and engaging customer service in line with luxury standards
- Manage guest check-in and check-out processes using Opera PMS.
- Handle all incoming calls professionally and efficiently
- Respond to guest queries in a positive and timely manner
- Liaise daily with departments such as Housekeeping and Food & Beverage to ensure smooth guest experiences
Qualifications :
- Passion for hospitality with energy enthusiasm and creativity
- Strong communication and customer service skills
- Previous experience with Opera (preferred)
- Full working rights in Australia
- Immaculate grooming and presentation
- Flexibility to work rotating shifts including weekends and public holidays
Additional Information :
Why Join Accor
- Along with the opportunity to contribute to one of Sydneys most iconic hotel precincts you will enjoy:
- Genuine career pathways across 45 global brands
- Heartist benefits including worldwide staff discounts
- Learning opportunities through Accor Academie
- A collaborative peoplefocused culture
- The chance to make an impact in a precinct known for complexity scale and performance.
Remote Work :
No
Employment Type :
Full-time
Deliver exceptional personalised and engaging customer service in line with luxury standardsManage guest check-in and check-out processes using Opera PMS.Handle all incoming calls professionally and efficientlyRespond to guest queries in a positive and timely mannerLiaise daily with departments such...
- Deliver exceptional personalised and engaging customer service in line with luxury standards
- Manage guest check-in and check-out processes using Opera PMS.
- Handle all incoming calls professionally and efficiently
- Respond to guest queries in a positive and timely manner
- Liaise daily with departments such as Housekeeping and Food & Beverage to ensure smooth guest experiences
Qualifications :
- Passion for hospitality with energy enthusiasm and creativity
- Strong communication and customer service skills
- Previous experience with Opera (preferred)
- Full working rights in Australia
- Immaculate grooming and presentation
- Flexibility to work rotating shifts including weekends and public holidays
Additional Information :
Why Join Accor
- Along with the opportunity to contribute to one of Sydneys most iconic hotel precincts you will enjoy:
- Genuine career pathways across 45 global brands
- Heartist benefits including worldwide staff discounts
- Learning opportunities through Accor Academie
- A collaborative peoplefocused culture
- The chance to make an impact in a precinct known for complexity scale and performance.
Remote Work :
No
Employment Type :
Full-time
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