Front Office All-Rounder Novotel Sydney City Centre
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Job Location:
Monthly Salary:
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Located steps from Wynyard Novotel Sydney City Centre is a haven for comfort productivity and relaxation. We are seeking a motivated and enthusiastic full-time All-Rounder to join our team.
What Will You Be Doing
- Delivering service excellence from check in to check out and everywhere in between
- Be the first point of contact for our guests and visitors
- Completing a variety of tasks ensuring everyday is different. From selling the Hotels facilities to maintaining guest accounts
- Providing passionate knowledgeable and friendly service to external and internal guests at all times
- Assisting our guests with our self-check in kiosks
- Ensuring guests who are not ALL - Accor Live Limitless members are briefed on features and benefits and signed up to the loyalty program
Qualifications :
Your Skills and Experience Include:
- Previous customer service experience preferably in a Hotel environment
- Strong computer knowledge including Microsoft Office and preferably OPERA Cloud
- The ability to work under pressure multi-task and think on your feet to quickly resolve issues
- Strong communication skills and pride in personal presentation
- Have a natural ability to surprise guests with your authentic guest service
- A genuine customer service focus and a strong dedication to always making our guests smile during their stay
- Availability to work 38 hours per week across a 7-day rotating roster including mornings afternoons evenings and weekends
Additional Information :
Whats in it for you
- An opportunity to Work Your Way Learn Your Way and experience Benefits Your Way at Accor
- Ability to really contribute and feel pride in knowing you have made a difference to the greater good of the Hotel Operation
- Work alongside passionate industry professionals
- Be mentored by experienced Accor Hospitality professionals who want to see you succeed!
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process youre welcome to let us know.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Abinitio
- Arabic Speaking
- Babysitting
- Advocacy
- Administration Support
- Humming Bird
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
