Operations Manager

Taylor, AZ - USA

Monthly Salary: Not Disclosed

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

The Operations Manager is dedicated to one large strategic account. This role is responsible for strategically and tactically developing aligning and implementing operations programs to deliver an exceptional customer experience in ABMs service category. This position will provide both hands on and strategic direction and leadership for all onsite staff at the client.

Responsibilities

ABM offers a comprehensive benefits package. For information about ABMs benefits visitStaff & Management 2025 Benefits

Essential Duties

Will develop implement direct and support best practices ABM polices and standards in quality management job and site safety programs and personnel administration.
Promotes positive employer/employee /customer relationships and interactions. Utilizes employee training and skill enhancement programs provides structured employee disciplinary procedures.
Interacts directly with the site supervisors and leadership team on a daily basis to maintain close communication regarding maintenance and staffing of operations.
Responsible for maintaining positive customer relations from property management level up to senior executive level. Supports ABM activities in budget preparation and vendor/contractor oversight and is responsible to help manage cost and to identify and institute cost savings projects.
Provides on-going oversight and support for ABM administration budgetary and financial procedures processes and standards.
Responsible to develop enhance and submit various professional level proposals written reports rate surveys correspondence on a timely basis.
Reports daily to ABM Operations Manager and executive levels of the organization.
Interacts with various organizational support elements including administrative human resources financial quality control and safety departments.
The position is required to attend and participate in meetings. Be readily available on a 7-day 24 hour on call basis and to work off shifts when required.
Respond effectively to emergency calls on a as need basis.
Will manage a staff of maintenance personnel.
Interact with guests and property management on a daily basis.
Staff scheduling and payroll management for all employees in accordance with the budget.
Auditing of daily employee time sheets and payroll.
Perform other duties as assigned or requested.
A minimum of three (3) years experience in the field and prior management experience is required.
Must have knowledge of MS Office Applications including Word Excel Outlook and PowerPoint.
Must have excellent verbal and written communication skills.
Able to work well in a customer focused team environment.
Excellent customer service employee relations and good tenant/customer interaction skills.
Proven ability to work with a variety of staff and management.

Qualifications

Minimum Requirements

3-5 years of facility operations management preferably in semiconductor vertical
Ability to accomplish goals through others
Ability to improve processes
Ability to lead and influence people
Ability to maintain high individual productivity in a dynamic work at client site.
Analytical and problem-solving skills
Excellent interpersonal skills; display empathy understanding and patience with employees and external customers
Effective conflict resolution and negotiation skills
Effective time management and organizational skills
Excellent verbal and written communication skills
Handle multiple projects simultaneously within established time constraints
Maintain confidentiality
Perform under strong demands in a fast-paced environment
Proficient computer skills including experience with Microsoft Office Suite internet
Respond professionally in situations with difficult employee/vendor/Client issues or inquiries
Strong attention to detail
Work independently as well as in a team environment
Work professionally with Client and co-workers treating both with enthusiasm and respect
Working knowledge of continuous improvement
As needed while at the client sites there will be significant amounts of walking lifting up to 40 lbs handling pallet jack equipment and cleaning
This is a full-time salaried/exempt position.

ABM is an EOE (M/F/Vet/Disability/Gender Identity/Sexual Orientation)

Required Experience:

Manager

DescriptionThe Operations Manager is dedicated to one large strategic account. This role is responsible for strategically and tactically developing aligning and implementing operations programs to deliver an exceptional customer experience in ABMs service category. This position will provide both ha...