Vision
- Develop Business Plan for the year with the Operator and share with Executive Leadership Team defining all goals and a plan to reach them
- Meet with Executive Leadership Team weekly
- Send Weekly updates about events and any happenings to leadership team and all team-members weekly
- Embody & share Chick-fil-A Appletons Mission Vision Values & Chick-fil-As Corporate Purpose to your team
Quality & Guest Experience
- Time block your schedule daily / weekly to ensure that all areas of business are being seen
- Enforce commitment to EXCELLENCE in ALL THINGS OWNERSHIP & TEAMWORK
- Work in Operations during peak hours to assist team and build unity
- Ensure that all events & catering that we do are done with EXCELLENCE and are 1st class in hospitality & service exceeding customer expectations
- Ensure all deliveries follow Catering SOP and that Food Safety and Quality are of 1st importance
- Follow up with Catering Guests for feedback and track for future/continued business
- Ensure that the Brand and Sales Growth Team collaborates with Operations in a timely manner to ensure a quality experience for both clients and the business
Brand & Sales Growth
- Grow the business inside and outside our 4 walls
- Ensure all POP materials are in place for all company rollouts
- Leverage 3 sales metrics: Transaction Count Check Average Outside Sales
- Establish Goals & Strategic Objectives in 3 marketing areas: Catering Guest Experience/Hospitality and Community Engagement
- Community Engagement:Be active/aware in the community
Professionally execute Community Engagement and Community Care Events every month
Ensure relationships are being formed and maintained in compliance with Community Partnership Framework
- Ensure Donation and Fundraising Requests receive timely and appropriate responses
Required Experience:
Director
VisionDevelop Business Plan for the year with the Operator and share with Executive Leadership Team defining all goals and a plan to reach themMeet with Executive Leadership Team weeklySend Weekly updates about events and any happenings to leadership team and all team-members weeklyEmbody & share Ch...
Vision
- Develop Business Plan for the year with the Operator and share with Executive Leadership Team defining all goals and a plan to reach them
- Meet with Executive Leadership Team weekly
- Send Weekly updates about events and any happenings to leadership team and all team-members weekly
- Embody & share Chick-fil-A Appletons Mission Vision Values & Chick-fil-As Corporate Purpose to your team
Quality & Guest Experience
- Time block your schedule daily / weekly to ensure that all areas of business are being seen
- Enforce commitment to EXCELLENCE in ALL THINGS OWNERSHIP & TEAMWORK
- Work in Operations during peak hours to assist team and build unity
- Ensure that all events & catering that we do are done with EXCELLENCE and are 1st class in hospitality & service exceeding customer expectations
- Ensure all deliveries follow Catering SOP and that Food Safety and Quality are of 1st importance
- Follow up with Catering Guests for feedback and track for future/continued business
- Ensure that the Brand and Sales Growth Team collaborates with Operations in a timely manner to ensure a quality experience for both clients and the business
Brand & Sales Growth
- Grow the business inside and outside our 4 walls
- Ensure all POP materials are in place for all company rollouts
- Leverage 3 sales metrics: Transaction Count Check Average Outside Sales
- Establish Goals & Strategic Objectives in 3 marketing areas: Catering Guest Experience/Hospitality and Community Engagement
- Community Engagement:Be active/aware in the community
Professionally execute Community Engagement and Community Care Events every month
Ensure relationships are being formed and maintained in compliance with Community Partnership Framework
- Ensure Donation and Fundraising Requests receive timely and appropriate responses
Required Experience:
Director
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