Product Office Director– CoBrand & Partner Product

Ready to shape the future of our Card CoBrand & Partner business Join us to lead transformative projects that make a real impact. Your leadership will help us deliver innovative solutions and drive meaningful results.

As a Product Office Director within the Card CoBrand & Partner team you lead the prioritization planning and delivery of key initiatives that support our business goals. You will collaborate with cross-functional teams to ensure alignment transparency and progress across a dynamic portfolio of work. You will help us identify and resolve challenges drive continuous improvement and foster a culture of operational excellence. Together we create solutions that matter for our partners and customers.

Job Responsibilities:

• Lead the ongoing prioritization and planning process for the Card CoBrand & Partner portfolio ensuring initiatives are aligned with business strategy and objectives.
• Develop and maintain robust status reporting mechanisms to provide transparency on progress risks and issues across the book of work.
• Collaborate with Product teams to maintain and evolve the long-term product roadmap ensuring alignment with business goals and market trends.
• Establish and manage a framework of meetings governance routines and communication channels to ensure consistent alignment across key stakeholders including Product Technology Operations and external partners.
• Implement and oversee portfolio management processes including intake prioritization resource allocation and delivery tracking.
• Identify escalate and help resolve risks and issues impacting portfolio delivery.
• Drive process improvements and best practices in portfolio management leveraging data and feedback to enhance efficiency and effectiveness.

Required qualifications capabilities and skills:

• Bachelors degree in Business Finance Project Management or related field.
• 10 years of experience in portfolio management program management or product management within financial services or a related industry.
• Proven track record of leading a team of resources accountable for managing complex portfolios and cross-functional initiatives.
• Strong analytical organizational and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Experience with project management tools and reporting platforms (e.g. JIRA MS Project Tableau).
• Ability to work independently and collaboratively in a fast-paced environment.

Preferred qualifications capabilities and skills:

• Advanced degree (MBA or equivalent) preferred.
• Experience in credit card payments or loyalty/rewards businesses.
• Familiar with Agile methodologies and frameworks.
• Prior experience in a matrixed organization with multiple stakeholders.
• PMP PgMP or similar project/portfolio management certification.
• Demonstrated ability to drive change and process improvement initiatives.