Coordinator, Community Services

Corpus Christi, TX - USA

Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title

Coordinator Community Services

Agency

Texas A&M University - Corpus Christi

Department

South Texas Institute For The Arts

Proposed Minimum Salary

Commensurate

Job Location

Corpus Christi Texas

Job Type

Staff

Job Description

TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11000 students from 47 states and 54 foreign nations. We employ over 1400 full-time and 2000 part-time Islanders (including students/GAs). The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees including doctoral programs. As a member of the Texas A&M University System TAMU-CC benefits from a range of resources increased visibility and influence and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies.

TAMU-CCs beautiful campus is located on a 240-acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews. Our natural setting is enhanced by its modern attractive and state-of-the-art classroom buildings and support facilities.

Learn more information here!

PURPOSE

The Coordinator of Community Services oversees membership visitor services and community engagement for the Art Museum of South Texas (AMST). This role focuses on building meaningful relationships with members and the public strengthening the visitor experience and increasing community participation and support in alignment with the Museums Institutional Plan and strategic goals.

DESCRIPTION

Functional Area 1: Membership Management & Growth

Percent Effort: 35%

Manage and grow the Museums membership program to ensure long-term sustainability.
Coordinate membership acquisition renewals acknowledgements benefits fulfillment and stewardship communications.
Maintain accurate membership records and reports using the Museums CRM/database systems.
Collaborate with Development Marketing and Visitor Services staff to align messaging and outreach.
Prepare membership-related reports projections and budget inputs.

Functional Area 2: Visitor Services & Experience Enhancement

Percent Effort: 25%

Develop implement and assess strategies to enhance the on-site and digital visitor experience.
Oversee front-of-house operations in collaboration with Visitor Services staff and volunteers.
Maintain and update visitor-facing materials including signage publications and web content.
Coordinate with Education Events and Marketing teams on visitor-facing initiatives and programs.
Collect and analyze visitor feedback to inform service improvements and retention strategies.

Functional Area 3: Community Engagement & Public Programs

Percent Effort: 30%

Plan coordinate and execute community-centered programs that bring new and returning audiences to the Museum.
Serve as the primary staff lead for Third Thursday with responsibility for planning logistics promotion coordination and on-site execution.
Collaborate with AMST staff and community partners to support the planning and execution of Free Community Days and other access-focused programs.
Work with Marketing to promote community events through digital and on-site channels.
Track attendance audience engagement and outcomes for community programs to inform future planning and improvements.
Represent the Museum at community events and downtown initiatives as assigned.

Functional Area 4: Administrative & Supervisory Support

Percent Effort: 10%

Supervise and support database visitor services and/or front-desk support staff as assigned.
Coordinate workflows related to membership admissions and visitor data.
Participate in department head meetings board-related activities and institutional planning sessions as needed.
Assist with budgeting reporting and administrative documentation.
Perform other related duties as assigned.

QUALIFICATIONS

Bachelors Degree
Three (3) years of related experience
Additional education may be considered as a substitution for the minimum requirements.
- Masters degree and one (1) year of related experience.
Demonstrated organizational and project management skills.
Strong written and verbal communication skills.
Ability to collaborate effectively across departments and with volunteers.
Strong interpersonal skills and comfort in public-facing roles.
Occasional evening and weekend work required to support Museum programs and events.
Ability to lift up to 25 pounds and move throughout Museum facilities.

PREFERRED QUALIFICATIONS

Masters degree
One (1) year of event planning or public programming experience.
Experience in a museum nonprofit or higher education environment.
Experience in community engagement membership or visitor services.
Familiarity with visitor experience metrics and evaluation tools.
Experience working with customer relationship management (CRM) or membership databases.

SALARY: Up to $4166.67 Monthly ($50000 Annual Approximately)

BENEFITS (rules policies eligibility apply)

From our generous benefits package and professional development opportunities to our retirement programs and our commitment to service excellence the Island University is an engaging and rewarding place to work.

INSURANCE:

Medical
- $0 - $30 per month for Employee Only coverage after university contribution ($920 value).
- Up to 83% of premium covered by the university:
  - Employee and Spouse
  - Employee and Children
  - Employee and Family coverage
Dental & Vision
Life Insurance Accidental D&D Long Term Disability Flexible Spending Account and Day Care Spending Account

DUAL CAREER PARTNER PROGRAM

ON-CAMPUS WELLNESS OPPORTUNITIES

Work Life Solutions:

Counseling Work Life Assistance Financial Resources and Legal Resources

Tuition Benefits:

Public Loan Forgiveness
Book scholarships
100% tuition coverage for up to 18 credit hours per fiscal year (other rules may apply).

Retirement:

Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP)
Voluntary Tax Deferred Account/Deferred Compensation Plan

Time Off:

8 hours of vacation paid time off every month.
8 hours of sick leave time off every month.
8 hours of paid time off for Birthday leave.
12-15 paid holidays each year.

All positions are security-sensitive. Applicants are subject to a criminal history investigation and employment is contingent upon the institutions verification of credentials and/or other information required by the institutions procedures including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.

Required Experience:

Job TitleCoordinator Community ServicesAgencyTexas A&M University - Corpus ChristiDepartmentSouth Texas Institute For The ArtsProposed Minimum SalaryCommensurateJob LocationCorpus Christi TexasJob TypeStaffJob DescriptionTAMU-CC is a dynamic university designated as both a Hispanic-Serving Instituti...