The Operations Connectivity Architect is a Connectivity operations and remediation leader that will audit and project manage the OSP ISP and planning infrastructure of existing and newer data center facilities. The position will require a very hands-on approach and engagement with customers providing solid telecom-related governance to Development chasing problems to resolution and offering guidance on fiber construction and hyperscale values.
RESPONSIBILITIES other duties may be assigned
Work with internal stakeholders to identify needs and communicate how to solve those needs.
Monitor new trends new technology and new service development across the industry.
Track and analyze past performance and lessons learned to refine installation processes and procedures and strategies
Interpret Butterfly drawings KMZ site plans and connectivity turnover documents
Experience with CAD design fiber locator and GIS tools
Be a resource to bridge the gap with Connectivity and Development teams
Bring large enterprise org process and documentation experience to help mature current QTS processes
Integral part of the Connectivity Operations Audits process
Customer engagement at various project sites as well as regularly attending internal operations and customer meetings.
Knowledgeable on OSP ISP Vault Manhole and handhole installation management and best practices and industry standards.
Interact with Pre & Post Development teams and must be able to communicate across all areas of the organization.
Experience working with 3rd party vendors for OSP and ISP audits and remediation
Working knowledge of budget process and invoice management
Able to build long-term strategic vendor partnerships
Familiar with creating and overseeing vendor RFPs through completion.
Excellent vendor management skills
BASIC QUALIFICATIONS
Bachelors Degree or equivalent professional experience
Ten or more years of relevant professional experience including extensive experience in all aspects of Cloud and Network Services.
OSP and ISP auditing and project management experience
PREFERRED QUALIFICATIONS
Ten or more years of experience working in a data center environment focused on Site development
KNOWLEDGE SKILLS AND ABILITIES
Proven record of accomplishment in Cloud and Network Services business development.
Ability to pull together cross-functional support for business development initiatives.
Strong written and verbal communications skills; advanced ability in problem solving and decision-making skills.
Must have a team focus while maintaining a demonstrated ability to work independently.
Ability to manage a wide variety of complex tasks and projects simultaneously.
Experience with customer relationship management and opportunity tracking; ability to understand and clearly present to customers highly technical concepts.
TOTAL REWARDS
This role is also eligible for a competitive benefits package that includes: medical dental vision life and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program and other company benefits.
This position is bonus eligible.
We conform to all the laws statutes and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women minorities individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation gender identity or national origin age disability status Genetic Information & Testing Family & Medical Leave protected veteran status or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint orally or in writing to the employer or the government or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.
The Know Your Rights Poster is included here:
The pay transparency policy is available here:
Pay Transparency Nondiscrimination Poster-Formatted
QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process please send an e-mail to and let us know the nature of your request and your contact information.
Required Experience:
Staff IC
QTS Realty Trust, LLC is a leading provider of data center solutions across a diverse footprint spanning more than 9 million square feet of owned mega scale data center space within North America and Europe. Through it's software-defined technology platform, QTS is able to deliver sec ... View more