Idealease Account Representative
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Job Location:
Minneapolis, MN - USA
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Idealease Account Representative
Department: Idealease / Leasing & Rental
Reports To: Idealease Manager / General Manager
Overview
The Idealease Account Representative is responsible for managing and growing customer relationships related to full-service leasing short-term rentals and fleet solutions. This role serves as a primary point of contact for Idealease customers ensuring contract performance vehicle uptime and long-term account satisfaction.
By combining strong relationship management commercial acumen and coordination with service and operations teams the Idealease Account Representative supports fleet efficiency customer retention and dealership profitability.
Benefits
Health Insurance
401(k) Retirement Plan
Paid Time Off (PTO)
Competitive Compensation Plan
Vehicle Allowance or Company Vehicle (if applicable)
Flexible Scheduling
Key Responsibilities
Manage a portfolio of Idealease customer accounts serving as the primary contact for leasing rental and fleet service needs.
Develop and grow new and existing accounts by identifying opportunities for additional lease units rental solutions and contract renewals.
Coordinate with service parts and operations teams to ensure vehicle uptime preventative maintenance compliance and customer satisfaction.
Support customers throughout the lease lifecycle including onboarding contract execution vehicle delivery and ongoing account management.
Monitor contract performance utilization and service metrics to proactively address issues and improve customer outcomes.
Prepare quotes proposals and lease renewals in alignment with Idealease and OEM guidelines.
Maintain accurate account records forecasts and activity tracking within CRM and leasing systems.
Respond to customer inquiries and escalations in a timely professional manner.
Stay current on Idealease programs pricing structures and fleet solutions to provide informed recommendations.
Collaborate with sales leadership to support revenue growth retention and overall leasing strategy.
General Knowledge and Skills You Will Need
Strong customer relationship and account management skills within a B2B or fleet environment.
Understanding of full-service leasing rental operations or commercial vehicle solutions preferred.
Ability to manage multiple accounts prioritize tasks and meet deadlines in a fast-paced environment.
Strong communication negotiation and problem-solving skills.
Financial and commercial awareness with the ability to understand contracts pricing and margins.
Proficiency with CRM systems leasing platforms and Microsoft Office tools.
Team-oriented mindset with the ability to collaborate across departments.
Desired Education and Experience
High school diploma or equivalent (Bachelors degree preferred)
Previous experience in account management fleet services leasing or commercial sales preferred
Experience within an Idealease International or commercial truck environment a plus
This job description is not intended to be an exhaustive list of all duties responsibilities or requirements. The dealership reserves the right to modify or assign additional responsibilities as business needs change. We are an Equal Opportunity Employer.
Required Experience:
Unclear Seniority
Key Skills
- Business Development
- Sales Experience
- B2B Sales
- Time Management
- Customer Service
- Communication skills
- Cold Calling
- Math
- Retail Sales
- Account Management
- Outside Sales
- Relationship Management
About Company
Specialty healthcare and inclusion services for autism, mental health, and disabilities.
