Global Business Director Beauty

Established in 2004 OLIVER is the worlds first and only specialist in designing building and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40 countries and counting. Our unique model drives creativity and efficiency allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group were at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency spark creativity and drive insightful decision-making empowering our teams to produce innovative and impactful results.

Role: Global Business Director

Location:Central London (3 days a week from our London offices)

Position Overview:

An accomplished agency client leader issoughtto direct a Global AIProgramme. As Business Director you will lead the strategic execution of this transformational global initiative while nurturing senior client relationships and ensuring financial performance. This position requires a leader who can balanceclient partnershipprogrammegovernance commercial acumen and the operational understanding needed toidentifyopportunities and deliver seamlessly globally.

The Role:

Reporting to the Global Managing Directoryoulljoin the Senior Leadership Team with direct accountability fora Global AccountleveragingAI at its heart. This strategic position requires a commercially astuteclientleader who can:

• Lead the GlobalProgrammeend-to-end from strategic planning through to implementation and evolution

• Partner with senior global leadership and C-suite clients to alignobjectiveswith business priorities

• Nurture and develop key client relationships serving as a trusted advisor on theclients business

• Understand delivery capabilities with AI enabling you toidentifygrowth opportunities andoptimisevalue

• Drive integration of specialist capabilities and Gen AI solutions across the global network

• Lead cross-functional governance throughCentralHubstructuresestablishingstandards for AI implementation creative excellence and collaborative frameworks

• Ensureprogrammeand financial performance while balancing global consistency with market needs

Key Responsibilities:

ProgrammeLeadership:

• Own the strategic roadmap and execution of theprogramme

• Establishgovernance KPIs and success metrics aligned to business outcomes

• Lead cross-functionalteams across multiple geographies

• Managerisksdependencies and escalation protocols

• Drive continuous innovation within theframework

• Reportperformance and insights to senior leadership

Client Relationship Management:

• Interface with C-suite leadership and senior global clients managing portfolios of 10M

• Build andmaintaintrusted advisory relationships with CMO-level stakeholders

• Understand evolving client needs and translate them intodeliverables

• Monitor client satisfaction and proactively address concerns

• Facilitate alignment between client expectations andcapabilities

• Identifyopportunities to expand scope and value within existing client relationships

• Champion client success stories andaccountimpact

Financial & Commercial Acumen:

• Maintain financial accountability forperformance and profitability

• Understand pricing models resource costs and margin implications

• Identifycommercial opportunities within the existing body of work

• Develop business cases foraccountexpansion or evolution

• Analyze financial data to inform strategicdecisions

• Balance investment in innovation with commercial sustainability

Strategic Oversight of Delivery:

• Maintain operational understanding of how work is delivered across markets

• Partner with operational leads to ensure quality efficiency and client satisfaction

• Identifyopportunities for capability enhancement or process improvement

• Understand delivery across creative and digital channels including:

• Online and offline creative design

• Integrated campaigns

• Social media strategy

• E-commerce services

• Influencer marketing

• POSM (Point of Sale Materials)

• Marketing technology and AI solutions

• Facilitate integration between market leads and specialist group companies

• Champion implementation of market-leading Gen AI solutions

Team Leadership:

• Foster a high-performance collaborative culture across globalteams

• Lead teams through transformation and change initiatives

• Promote knowledge sharing and best practice adoption across the network

• Contribute to global strategic initiatives beyond thescope

Required Experience:

• 10 years in seniorclient servicesandprogrammemanagement

• Proventrack recordleading complex multi-marketaccountsor managing large-scale client relationships

• FMCG or consumer goods industry experience partnering with global senior stakeholders

• Strong financial acumen withdemonstratedability to manage P&L orprogrammebudgets

• Experience implementing AI or emerging technology solutions at scale

• Understanding of creative and digital production across multiple channels

• Background in integrated marketing and agency/in-house creative environments

• Proficiencywithagencytools business intelligence platforms and presentation software

Key Attributes:

• Strategicthinkingcombined with commercial and client service mindset

• Strong financial acumen and ability to connectoutcomesto business value

• Exceptional relationship building and executive communication skills

• Consultative approach with ability toidentifyopportunities and unarticulated needs

• Collaborative leadership style with strong influencing and facilitation skills

• Operational curiosity with ability to understand delivery without micromanaging

• Resilient and adaptable in fast-paced matrixed environments

• Passion for innovation particularly in AI and creative technology

Req ID: 15962

LI-KA1 #LI-Hybrid #LI-Director

Our values shape everything we do:

BeAmbitiousto succeed

BeImaginativeto push the boundaries of whats possible

BeInspirationalto do groundbreaking work

Bealways learningand listening to understand

BeResults-focused to exceed expectations

Be actively pro-inclusive and anti-racist across our community clients and creations

OLIVER a part of the Brandtech Group is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential and individual differences are valued and respected. All applicants shall be considered for employment without regard to race ethnicity religion gender sexual orientation gender identity age neurodivergence disability status or any other characteristic protected by local laws.

OLIVER has set ambitious environmental goals around sustainability with science-based emissions reduction targets. Collectively we work towards our missionembedding sustainability into every department and through every stage of the project lifecycle.