Pre-Sales Engineer Hyperscale Liquid Cooling

At JetCool a Flex company were at the forefront of liquid cooling innovation delivering advanced solutions that empower our partners in AI and high-performance computing. United by a shared purpose our teams are pushing the limits of whats possible and tackling complex challenges.

A career at JetCool offers the opportunity to make a real impact by helping build smarter more sustainable data were not just advancing technology were redefining cooling standards to create a more sustainable tomorrow.

Job Summary

JetCool a Flex Company delivers patented direct-to-chip liquid cooling systems purpose-built for AI and high-density compute. With our microconvective cooling technology and full-stack solutionsfrom SmartPlates to CDUswere redefining how the worlds most demanding processors stay cool efficient and operational at scale.

The Pre-Sales Engineer based in either Littleton MA Austin TX or Milpitas CA will be accountable for providing technical guidance and information to customers on a pre-sales and post-sales basis to enable delivery of design fabrication and assembly goals per customers expectations.

What a Typical Day Looks Like:

• Understand customer needs and translate them into technical solutions.

• Design and present solutions that align with business goals.

• Support sales teams during product demos RFPs/RFIs and technical evaluations.

• Conduct proof-of-concept (PoC) deployments and workshops.

• Provide post-sales technical guidance and feedback to product teams.

• Collaborate with facilities and engineering teams to ensure solution feasibility.

• Use technical knowledge of products and associated development tools to assist customers on complex issues.

• Assist with the development of complex product roadmaps.

• Develop and maintain ongoing relationships with product and business development teams.

• Provide technical expertise during product development by defining customer product needs and translating these needs into new product recommendations and specifications.

• Review customer requirements identify and communicate potential issues and provide recommendations that will meet both the capabilities Flex and the specifications of the customer.

• Identify and communicate existing and potential design issues both internally and externally.

• Coordinate product integration efforts between component suppliers Flex and the customer.

• Develop and present technical seminars for customers and sales personnel to promote employers manufacturing capabilities services available technologies manufacturing process and quality.

• Work with customer representatives to coordinate vendor qualification surveys.

• Provide best in class complex technical assistance by answering and closing all customer and program management technical questions related to manufacturing capabilities including design fabrication and assembly abilities.

• Define initial project/product scope and prepare project plans to meet customers expectations.

• Prepare detailed project plans by documenting customers requirements and incorporating design and manufacturing capabilities to meet customers expectations.

• Prepare and maintain required documentation.

• May be required to sit at customer site.

The Experience Were Looking to Add to Our Team:

• Bachelors degree in mechanical engineering

• 5 years of industry experience with at least 2 years in sales engineering consulting or technical pre-sales roles

• Experience with solution architecture integration projects and customer-facing engagements

• Strong understanding of IT infrastructure networking cloud platforms or specialized technologies relevant to the product

• Ability to architect solutions and assess technical feasibility

• Familiarity with security scalability and performance considerations

• Proficiency in responding to technical aspects of RFPs/RFIs and building solution documentation

• Experience with liquid cooling systems data center design or specialized hardware integration (especially relevant in your context)

• Ability to train sales teams on technical products and solutions

• Familiarity with commissioning and maintenance workflow

• Solid collaborating problem solving skills required

• Independent self-starter

• Ability to read the room and respond appropriately

What youll receive for the great work you provide:

• Full range of medical dental and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

Job Category

Is Sponsorship Available

JetCool is an Equal Opportunity Employer and employment selection decisions are based on merit qualifications and abilities. We do not discriminate based on: age race religion color sex national origin marital status sexual orientation gender identity veteran status disability pregnancy status or any other status protected by law. Were happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email and well discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at JetCool you must complete the application process first).