Manager, Quality Assurance
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Job Location:
Alpharetta, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Job Summary
For over 29 years Surgical Information Systems (SIS) has empowered surgical providers to Operate Smart by delivering innovative software and services that drive clinical financial and operational success. For ambulatory surgery centers (ASCs) SIS provides comprehensive software and services including ASC management electronic health records (EHRs) patient engagement capabilities compliance technology and revenue cycle management and transcription services all built specifically for ASCs. For hospital perioperative teams SIS offers an easy-to-use anesthesia information management system (AIMS).
Serving over 2700surgical facilities SIS is committed to delivering solutions that enable surgical providers to focus on what matters most: delivering exceptional patient care and outcomes.
Recognized as the No. 1 ASC EHR vendor by Black Book for 10 consecutive years and honored with the Best in KLAS Award for ASC Solutions in20252023 and2022 SIS remains the trusted choice for surgical providers seeking to enhance their performance.
Discover how SIS can help you Operate Smart at.
ESSENTIAL DUTIES/ RESPONSIBILITIES:
- Lead mentor and develop QA Associates/Leaders for Intake Billing AR and Payment Support functions.
- Design implement and oversee comprehensive QA programs and audit protocols for all revenue cycle processes.
- Establish and monitor QA metrics KPIs and reporting standards to ensure process quality and compliance.
- Collaborate with Operations and RCS leadership to identify process gaps recommend improvements and drive corrective actions.
- Ensure timely and accurate audits of workflows documentation and system entries across all functions.
- Develop and maintain QA policies procedures and training materials.
- Facilitate regular team meetings calibration sessions and cross-functional reviews to align QA standards.
- Escalate critical issues and trends to the Director of Process Excellence and other stakeholders.
- Support onboarding and ongoing training for QA staff; foster a culture of continuous learning and improvement.
- Stay current with industry best practices regulatory changes and technology advancements relevant to revenue cycle QA.
- Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time
EDUCATION DESIRED:
- Bachelors degree in Healthcare Administration Business or related field (or equivalent experience).
SPECIFIC KNOWLEDGE & SKILLS REQUIRED:
- 5 years of experience in healthcare revenue cycle operations with at least 2 years in a QA leadership role.
- Proven experience managing QA teams and implementing audit programs in Intake Billing AR and Payment Posting.
- Strong analytical skills attention to detail and ability to interpret complex data.
- Excellent organizational communication and leadership skills.
- Proficiency with Microsoft Office (Excel Word PowerPoint) and revenue cycle management systems (e.g. SIS Waystar).
- Ability to work collaboratively across teams and manage multiple priorities in a fast-paced environment.
- Commitment to process excellence compliance and customer service.
BENEFITS:
- Benefit package including Medical Vision Dental Short Term Disability Long Term Disability and Life Insurance
- Vacation/Sick time
- 401(k) retirement plan with company match
- Paid Holidays
- SIS Cares Day
- Hybrid or Remote environment depending on the role
We believe employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion makes us all better. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity age disability protected veteran status and all other protected statuses
Surgical Information Systems is an Equal Opportunity Employer and complies with applicable employment laws. M/F/D/V/SO are encouraged to apply.
At this time we are unable to sponsor H1B candidates
Required Experience:
Manager
Key Skills
- Quality Assurance
- FDA Regulations
- Food Industry
- Food Safety Experience
- ISO 9001
- Quality Systems
- Food Processing
- Quality Control
- Quality Management
- QA/QC
- Selenium
- HACCP
About Company
Serving surgery providers for 20+ years, Surgical Information Systems offers software solutions and services for ambulatory surgery centers & hospitals.
