Service Advisor Porsche North Miami

Holman is a family-owned global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving Whats Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated and creating positive rewarding relationships all around.

The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

Porsche North Miami is opening soon and we are looking for a Service Advisor to join our team in mid-March. This is an exciting opportunity to be a part of a brand-new Porsche dealership from day one!

Our Service Advisors are responsible for maintaining clear communication between the service department and our clients ensuring that clients are informed about the status of their vehicle and any necessary services. This position requires exceptional customer service skills and the ability to manage client expectations throughout the service process.

Key Responsibilities:

• Greet customers warmly and professionally ensuring an efficient and courteous service experience.
• Assess customer needs and determine the appropriate course of action obtaining approval for recommended services.
• Provide customers with accurate service estimates including cost and time of completion.
• Communicate effectively with customers to ensure they understand necessary repairs and maintenance and offer recommendations for additional services when applicable.
• Have knowledge of warranty coverage service policies and insurance processes.
• Keep customers informed about the status of their vehicle providing updates as needed.
• Schedule appointments and handle incoming calls promptly and professionally.
• Attend and complete required training sessions and department meetings.

Qualifications:

• Previous experience as a Service Advisor preferably in a premium automotive environment.
• Experience with Porsche service systems and processes is highly valued.
• High School Diploma and at least one year of related sales experience or training or an equivalent combination of education and experience.
• A valid drivers license and a clean driving record.
• Strong reading writing and math skills.
• Excellent interpersonal skills with a strong focus on customer service.
• Ability to work flexible retail hours.
• Proficiency with computers and basic office software.

#LI-AK1

INDRA

At Holman we exist to provide rewarding careers and better lives for employees and their families. We hire train empower and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better we have to do better and to do better we must know better. Thats why we are listening open to learning new things about ourselves and each other. We will never stop striving for improved diversity equity and inclusion because we are successful together when we feel trusted and supported. Its The Holman Way.

At Holman your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family Holman is proud to offer you the benefits you deserve; including protection against illness disability loss of work or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays Bereavement and Jury Duty
• Paid Pregnancy/Parental leave
• Paid Military Leave
• Tuition Reimbursement

Benefits:

Regular Full-Time

We offer excellent benefits including health vision dental life and disability insurance and 401(k) with company match. Our time off benefits include Paid Time Off (PTO) paid holidays bereavement and jury addition we offer paid pregnancy and parental leave and supplemental paid military leave to eligible employees.

Temporary or Part-Time

In geographic areas with statutory paid sick leave part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.

Pay:

We offer competitive wages that are commensurate with job-related skills experience relevant education or training and geographic location. This is a commission eligible role and employees can expect to earn an average monthly pay of $3000-$10000 with earning potential based on your personal performance.

Artificial Intelligence Statement

To maintain the integrity and authenticity of our hiring process we kindly request that all candidates refrain from using artificial intelligence (AI) tools to generate assist with or enhance any part of their application materials (including resumes cover letters written and verbal responses and images) or during any stage of the interview process. We value genuine original work that reflects your personal experience skills and communication style. As part of our commitment to a fair and transparent evaluation process please be advised that we may use technology to detect AI-generated content submitted by candidates. Candidates found to have used AI assistance in violation of this policy may be disqualified from consideration.

Equal Opportunity Employment and Accommodations:

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

If you are a person with a disability needing assistance with the application process please contact

This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.