Corporate Housing Operations Coordinator

Position Summary

The Corporate Housing Operations Coordinator is responsible for the physical readiness and operational execution of the Corporate Housing portfolio across multiple communities. This role focuses on unit inspections turnovers vendor coordination and quality control to ensure furnished suites meet company standards prior to move-in and after vacancy. This position is operational in nature and does not involve direct resident communication.

Duties and Responsibilities (Other Duties May Be Assigned)

• Unit Readiness & Inspections
  • Conduct internal inspections prior to resident move-in to confirm readiness and presentation standards
  • Perform post-vacancy inspections separate from resident inspections to assess condition and turnover scope
  • Track unit readiness timelines and inspection outcomes
  • Identify and report maintenance or repair needs
• Turnovers & Vendor Coordination
  • Coordinate housekeeping maintenance utilities furniture delivery and repairs
  • Serve as the primary operational contact for vendors and on-site teams
  • Follow up to ensure work is completed accurately and on schedule
  • Escalate delays or deficiencies to the Corporate Housing Property Manager
• Quality Control & Standards
  • Ensure furnished suites meet corporate housing cleanliness and presentation standards
  • Verify furniture placement housewares linens and supplies prior to occupancy
  • Identify recurring quality issues and communicate recommendations
• Inventory Tracking & Asset Monitoring
  • Track inventory including furniture housewares linens and supplies
  • Document missing damaged or worn items
  • Submit inventory needs and recommendations for approval
  • Coordinate placement of approved inventory
• Administrative & Systems Support
  • Update internal systems with inspection notes and unit status
  • Maintain organized records related to inspections and vendor work
  • Provide regular operational updates to management
• Additional Duties
  • Perform other duties as may be assigned.

Goals

• Anticipating and Exceeding Expectations of our Residents
  • There must be an extreme focus on improving the experience of our Residents.
• Improving the relationship between Greystone Corporate Division and RAM Property Management employees
• Diligent in promoting ideas for improving the Greystone product.
• Diligent in submitting ideas for reducing operational costs.
• Extremely responsive
  • Return all phone calls within three hours.
  • Return all emails within 12 hours.

Policies

• Corporate Housing Operations Coordinator is to furnish their own vehicle. It will be necessary for Employee to use own vehicle for travel to properties etc. The employee will be reimbursed for mileage at the current Federal rate. The employee must maintain a valid drivers license and state vehicle insurance.
• This role does not approve or place inventory orders. All purchasing authority remains with the Corporate Housing Property Manager.
• Greystone Properties LLC is committed to protecting the safety health and well- being of all employees and other individuals in our workplace. We have established a drug free workplace program that balances our respect for individuals with the need to maintain an alcohol- and drug-free environment. Employment Applicants are subject to this company policy. Following an extension of a job offer employment applicant must submit to a pre-employment substance abuse test criminal background check and credit report.
• No gifts over $25 per incident are to be accepted without written approval of Will White

Core Attributes

• Experience in property management operations facilities hospitality or housing services preferred
• Strong attention to detail and organizational skills
• Ability to work on site across multiple communities
• Strong follow-through and time management skills
• Comfortable coordinating vendors and multiple workstreams
• Familiarity with property management software and reporting tools

Components of Success

• Quality takes precedence.
• Extreme focus on the Resident
• Act as an Owner
• All of Greystone must be on the same page aligned focused on strategic plan clarity.
• Sense of urgency make decisions spend time proportionate to the importance of the decision.
• When in doubt over communicate
• Anticipate change; if you do not change you will become extinct.

Reviews

• By Corporate & Commercial Property Manager and Will White as they deem appropriate

Compensation

• Start Date: ASAP
• Hourly Pay: $16/Hour Depending on Qualifications
• Hours: 8:00-5:00 1 hour for lunch
• Workdays of the Week: Monday-Friday Saturdays as needed.
• Bonuses: Christmas
• Health Insurance: provide 70% (individual only)
• Life Insurance: $35K provided by employer.
• Retirement Contributions: Annual Employer matching up to 3%.
• Vacation: Eligible for up to 104 hours (13 Days Annually) of paid time off in accordance with Employee Policy Manual and at approval of direct supervisor
• Holidays: Eligible for 8 Days in accordance with Employee Policy Manual to include but not limited to Thanksgiving Christmas Eve Christmas Day and New Years Day.

Date Accepted: By:

Required Experience:

IC