Bilingual Community Engagement Coordinator (ArabicEnglish) Part time

Employee Status: : Part-time

Location: Detroit Michigan; Cody Rouge Hub

Responsibilities and Duties

• Guide and assist families through the intake process
• Interact with all participants in a warm and friendly manner
• Maintain familiarity with each partner organization and programming
• Provide resources and referrals based on the self-sufficiency model
• Advocate for needed services on behalf of Brilliant participants
• Identify current trends and neighborhood families needs
• Participate in outreach and recruitment efforts
• Communicate with existing and potential participants daily utilizing various forms of communication
• Guide participants through troubleshooting navigating the company site or navigating with different programs including the technology needed
• Take participant calls and provide accurate satisfactory answers to their inquiries and concerns.
• Prepare snacks and light meals for families.
• Tidy up the space to maintain a welcoming and organized environment.
• Identify and help eliminate barriers that restrict recruitment and services
• Complete all reports and paperwork in a timely manner
• Enter program data into network database(s)
• Participate in training and staff development as requested
• Serve on networking committees or work groups
• Assist with research collection and organization as needed
• Lead and/or participate in programming with families and children
• Provide logistical support with listening sessions and other meetings as required
• Perform other duties as assigned

• Must be fluent in both Arabic and English
• High school diploma or GED required. Bachelors degree in Business Management Communications or a related field preferred
• Minimum 1 year experience working in schools or other social service providers preferred
• Strong demonstrated technological proficiency with Google Drive especially Google Sheets
• One to three years in non-profit or community settings preferred
• Strong written and oral communications skills
• Ability to coordinate multiple stakeholders and team members around a goal
• Work with minimal up-front guidance and the ability to take ownership of work product

• Ability to work cooperatively with individuals of diverse racial/economic/cultural backgrounds
• Must be able to to lift and move at least 25 pounds
• This position may require evening and/or weekend work
• This position requires the ability to climb stairs and navigate multi-level buildings without elevator access
• Tasks may involve bending kneeling and reaching particularly when setting up for programs events or engaging with children
• Local travel required reliable transportation needed