Clerical Team Lead

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• Completion of the grade 12 including business subjects with emphasis on general office practices or a related area of specialization
• Alternatively completion of an appropriate certificate program from an approved business school or college
• A minimum of three years of progressively responsible and diversified office experience
• Demonstrated supervisory capability or three years of experience in a specialized administrative area

Assets:

• Experience working with document management systems
• Proficiency in using POSSE C-Cure and Ariba software
• Familiarity with City of Edmonton financial and corporate services policies

Skills required for success:

• Considerable knowledge of modern office practices procedures and standard equipment
• Excellent command of business English spelling and arithmetic for accurate report preparation and calculations
• Strong ability to supervise the work of subordinates and make independent decisions based on established policies
• Ability to deal courteously and professionally with the public and community partners
• Exceptional time management and problem-solving skills to meet strict internal and external deadlines
• Alignment to our Cultural Commitments and Leadership Competencies ( a culture of equity diversity reconciliation and inclusion

Work Environment:

• Note: This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite as per the Letter of Understanding between the City of Edmonton and Civic Service Union 52.
• The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance.
• This role works primarily in an indoor setting.

The City of Edmonton values applicants with a diverse range of skills experiences and competencies and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation please contact . Learn more about our benefits to 1 temporary full-time position for up to 11 months

Hours of Work: 33.75 hours per week

Salary Range: $30.315 - $38.012 (Hourly)

Recruitment Consultant: SM / MZ

Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.

Legal Services is seeking a dedicated and organized professional to join the team as a Clerical Team this pivotal role you will lead a core branch operations clerk team responsible for providing essential administrative support across the branch. You will play a vital part in streamlining access control for City facilities and ensuring our day-to-day operations run smoothly. We are looking for a leader who thrives in a collaborative environment and is committed to maintaining high standards of accuracy and service. This is an excellent opportunity to utilize your supervisory skills and administrative expertise to support meaningful legal and security functions.

What will you do

• Supervise train and provide daily guidance to clerical staff including performance feedback and learning plan development
• Develop staff schedules and manage time-off requests and exception approvals
• Process security guard contract services invoicing and verify billing accuracy using Ariba and Google Sheets
• Manage card access requests and door clearance changes using specialized databases like POSSE and C-Cure
• Oversee branch-wide administrative tasks such as onboarding offboarding and reception
• Coordinate Occupational Health and Safety (OHS) activities including fire warden scheduling and floor inspections
• Support Legal Services with file management hearing preparation and data entry for Protection of Privacy Act (POPA) requests
• Perform financial administrative tasks including creating cheque requisitions and reconciling credit card statements