Technical Application Specialist (1-year fixed term contractor)
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Job Location:
Taipei City - Taiwan
Monthly Salary:
Not Disclosed
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
JOB DESCRIPTION:
Main Responsibilities: *
The position serves as the primary contact for clarifying reagent report interpretation and troubleshooting; providing reagent correlation and application; as well as technical education for customers before and after instrument installation. It also provides support to the sales and service team for business growth. The main job responsibility will be:
- Deliver Customer Operator training in Abbott facilities or on-site
- Perform new instrument and assay implementations through to Test of Record
- On-site assay investigation troubleshooting and operator training and coaching
Skills & Experience Required:*
- Bachelor degree in medical technology biological science or medical related is preferred
- Proven track record in a Diagnostic laboratory or similar position supported by management and customer references preferred or Graduate entry program.
- Successful engagement with customers specifically lab staff.
- Technical Assay and system expert for product line responsibility
- Highly developed communication skills and ability to demonstrate empathy and engagement with customers
- Ability to identify and drive resolution of issues
- Strong experience in use of analytical tools and software
- Knowledge of laboratory accreditation requirements is a plus.
The base pay for this position is
N/AIn specific locations the pay range may vary from the range posted.
JOB FAMILY:
Support Services
DIVISION:
CRLB Core Lab
LOCATION:
Taiwan > Taipei Hsien : Building H2
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Not specified
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Not Applicable
Required Experience:
IC
Key Skills
- Laboratory Experience
- SQL
- Accounts Receivable
- .NET
- DICOM
- Cash Application
- Product Demos
- Sonography
- Customer Support
- Medical Imaging
- Technical Support
- Application Support
About Company
WHO WE ARE CREATING LIFE-CHANGING TECHNOLOGY From removing the regular pain of fingersticks as people manage their diabetes to connecting patients to doctors with real-time information monitoring their hearts, from easing chronic pain and movement disorders to testing half the world’s ... View more
