Internal Sales Administrator
Share
Job Location:
Cape Town - South Africa
Monthly Salary:
Not Disclosed
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description
The Internal Sales Administrator / Technical Warranties role is responsible for providing internal sales support and technical assistance related to energy storage products including batteries and inverters. The position combines customer service warranty administration technical coordination and system-based sales processing to ensure efficient service delivery and accurate record-keeping.
The Internal Sales Administrator / Technical Warranties role is responsible for providing internal sales support and technical assistance related to energy storage products including batteries and inverters. The position combines customer service warranty administration technical coordination and system-based sales processing to ensure efficient service delivery and accurate record-keeping.
Key Responsibilities
- Assist walk-in and call-in customers with sales queries and technical information related to batteries and inverters
- Process internal sales transactions including quotations and invoicing
- Book in test and assess batteries and inverters for warranty purposes
- Prepare and manage warranty claims including issuing credits where applicable
- Utilise in-house ERP software to manage invoices quotations and stock availability
- Compile and submit technical and warranty-related reports for system capture
- Pick serialise and control stock allocated for warranty claims
- Liaise with relevant internal departments to ensure accurate and timeous processing
- Relevant administrative sales or technical qualification (advantageous)
- Previous experience in internal sales technical support or warranty administration
- Working knowledge of batteries inverters or electrical/energy products (advantageous)
- Experience using ERP systems preferably Syspro
- Strong administrative skills with high attention to detail
- Good communication and customer service skills
- Ability to manage multiple tasks and meet deadlines in a fast-paced environment
Required Experience:
Unclear Seniority
Key Skills
- Internet Marketing
- Joomla
- Accountancy
- Attorney At Law
- Lighting
About Company
West Coast Personnel, Recruitment Agency Cape Town. We find employers the right candidates to enhance theirs staff complement with rigorous employee vetting.
