Banking Operations Associate Excellence and Readiness

About the opportunity

As part of the Banking Operations group you will be part of a team of motivated professionalswith the objective to ensure and lead initiatives within operational readiness governance and improvements. You will foster synergies and collaboration throughout the company while driving initiatives that improve quality and efficiency.

In this role you will:

• Oversee readiness governance and process improvements across Banking Operations
• Drive and support governance activities by monitoring adherence to processes regulatory requirements and risk controls
• Work closely with Banking Operations leadership to define and track key metrics and OKRs that shape operational success
• Carry the voice of the customer in collaboration with others initiate and implement actions in order to improve the quality of services delivered to our customers
• Help the operational teams with the analysis of incidents and implement workaroundsto effectively manage any current and future risks
• Partner with cross-functional stakeholders (Product Compliance Outsourcing Partners etc) to ensure smooth execution and alignment of operational initiatives
• Continuously identify opportunities to streamline processes standardize workflows and drive automation initiatives

What you need to be successful:

• Experience in banking operations service delivery or a related function with exposure to governance risk and readiness
• Strong organizational and project management skills with the ability to manage multiple priorities and deadlines.
• A professional banking education/background or a degree in Finance Economics Business Management a related field or comparable working experience
• The ability to focus on details and technicalities while simultaneously retaining a comprehensive vision of the big picture
• A strong analytical mindset (SQL experience is a plus) and ability to independently leverage data for prioritisation and decision making
• Excellent written and verbal communication skills in English and any other European language is a bonus

Whats in it for you:

Accelerate your career growth by joining one of Europes most talked about disruptors .

Employee benefits that range from a competitive personal development budget work from home budget discounts to fitness & wellness memberships language apps and public transportation.

As an N26 employee you will have access to a Premium subscription on your personal N26 bank account. As well as subscriptions for friends and family members.

Additional day of annual leave for each year of service.

A high degree of autonomy and access to cutting edge technologies - all while working with a friendly team of peers of diverse nationalities life experiences and family statuses.

A relocation package with visa support for those who need it.

Who we are

N26 has reimagined banking for todays digital world. Technology and design empowereverything we doand its how we are building the global banking platform the world loves to use.

Weve eliminated physical branches paperwork and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do.

We are headquartered in Berlin with offices in multiple cities across Europe including Vienna and Barcelona and a 1500-strong team of more than 80 nationalities.

Sounds good Apply now for this position.

Equal Opportunities:

We recognize that our strength lies in our people and the varied perspectives they bring to our workforce. We strive to build talented and diverse teams to drive our business success and empower our people to reach their full potential.

We genuinely welcome and encourage applications from people of all backgrounds cultures genders sexual orientations abilities neurodiversities and ages. Were committed to creating an inclusive workspace where everyone feels valued and respected free from harassment and discrimination. If theres anything you need to make the application process work for you please let us know by reaching out to.

Visit ourwebsiteto learn more about Diversity Equity & Inclusion at N26.