About Us:
At Victoria University (VU) our aim is to be a global leader in dual-sector learning and research by 2028. Join us on the journey and help us achieve our strategic drives embedded in ourStrategic Plan 2022-2028: Start well finish brilliantly.One of the drivers Thriving place to Study and Work will enable us to continue to create places that our students and staff love to belong and feel immense pride.
About the Role:
As the People Experience Portfolio Manager you will lead the co-design and delivery of positive customer-focused people experiences across the employee lifecycle. You will provide thought leadership high-level HR advisory support and data-driven insights to enhance People & Culture (P&C) services. You will also champion design thinking service improvement and operational excellence while fostering strong stakeholder relationships across the University.
Salary:HEP 9 $132942 - $138314 Plus Superannuation 17%
Contract Type:Full time Fixed Term (Parental leave cover 12 Months)
Hours per week:36.75/1.0FTE
Location:Hybrid 3:2 - Footscray Park Campus
About You:
You are an experienced HR leader with strong capability in HR service design stakeholder engagement complex case management and leading teams in fast-paced environments. You are highly skilled in providing strategic HR advice using data and insights to inform decisions and driving continuous improvement across people services.
The University is a Child Safe organisation.You willbe requiredto hold a current Working with Children Check (WWCC) or be willing to obtain one prior tocommencingemployment.
About The Team
The People Experience and Services team is a collaborative and customerfocused group within People & Culture dedicated to delivering highquality HR services that enhance the employee experience across VU. Working closely with HR Business Partners functional specialists and people leaders the team uses design thinking data insights and continuous improvement to drive service excellence and support the Universitys strategic priorities.
Key Duties
An example of your responsibilities or duties you may perform will include:
Lead delivery of high-quality customer-focused P&C services across the employee lifecycle.
Oversee help desk operations workflow triage and service prioritisation.
Deliver reporting insights and SLA performance dashboards for senior leaders.
Drive design-thinking principles through service and process redesign.
Provide specialist HR advice and manage complex HR cases.
Mentor coach and develop P&C advisors and specialists.
Support legislative updates audit actions and policy compliance.
Produce business requirements process documentation and data/process maps.
Lead training workshops governance groups and improvement initiatives.
Why Join Us:
VU provides competitive salaries excellent superannuation and a variety of benefits. The university fosters an environment where staff can excel achieve their goals and develop their careers. With a focus on diversity inclusion and family-friendly policies VU supports both professional and personal well-being. For more information please visit ourJobs at VU Webpage
How to Apply:
To view the Position Description click here:Position Description - Employee Experience Portfolio Manager
Applications must be submitted as asingle documentcomprising:
Why Join VU
VU provides competitive salaries excellent superannuation and a variety of benefits. The university fosters an environment where staff can excel achieve their goals and develop their careers. With a focus on diversity inclusion and family-friendly policies VU supports both professional and personal well-being. For more information please visit ourCareers at VU Webpage
Our Commitment to Protecting Country
Victoria University honours its deep diversity as a foundation for collaboration and social progress. We will demonstrate sensitivity in respecting First Nation perspectives. We will ensure that we respect our Indigenous voices and commit to sustainable Protecting Country. We will take leadership responsibility in all that we do to improve the health and wellbeing of our local and global communities and the planet that we share.
Our Commitment to Progressive Inclusivity
VU is an equal opportunity employer and proudly committed to progressive inclusivity. We welcome and celebrate diversity in all its forms including Aboriginal and Torres Strait Islander peoples people with disability culturally and racially marginalised communities LGBTQIA individuals and people of all ages and socio-economic backgrounds. We strive to reflect the communities we serve and foster an inclusive respectful and supportive environment where everyone feels they belong. We are proud to be aWGEA Employer of Choice for Gender Equality.
Our Commitment to Inclusive Recruitment
VU is committed to providing a positive and barrier-free recruitment experience. If you require adjustments at any stage of the recruitment process including accessible formats of documents please contact us ator call (03).
Required Experience:
Manager