Workforce Specialist

Manage the logistics and submit relative reports associated with non-credit community engagement classes; customized business and industry training; continuing education and community education projects and programs.

Salary: Appropriate placement on ACCS Salary Schedule E2 Grade 3: $45220 - $62710

• Online application
• Current résumé
• Copy of college transcripts (Transcript of college work verifying degree requirement; must include degree awarded and date confirmed. Unofficial transcripts will be accepted before the deadline but official transcripts must be received if employed.)

1. Create schedule and oversee selected non-credit open enrollment courses.
2. Identify and recruit subject matter experts to serve as instructors.
3. Manage course logistics including room scheduling materials procurement and instructor contracts.
4. Evaluate all classes equipment instructors materials and facilities to ensure high quality.
5. Collect and report on participant evaluations regarding instructors and program content.
6. Effectively market all non-credit community and continuing education offerings internally and externally using social media and other platforms.
7. Manage the departments online presence (LinkedIn Facebook Instagram) to increase brand awareness and course registration.
8. Work closely with the Public Relations (PR) and Marketing departments to ensure all promotional materials align with college branding and messaging standards.
9. Establish and maintain high-quality trusting community relationships.
10. Actively pursue grant opportunities and other partnerships and resources.
11. Assist walk-in students with program inquiries course selection and the enrollment process.
12. Manage course waiting lists proactively communicating with students as seats become available or new sections are opened.
13. Assist with and ensure the proper registration of non-credit students for courses.
14. Collect and record final grades or completion statuses for all students at the conclusion of each course.
15. Create and distribute official certificates of completion to students who meet course requirements.
16. Ensure all student records are accurately maintained within the colleges database for reporting and auditing purposes.
17. Collaborate with the Business Office and Purchasing departments to manage the financial lifecycle of courses.
18. Process requisitions invoices and purchase orders for instructional materials and departmental needs.
19. Oversee the ordering and inventory of supplies required for community engagement events and classroom instruction.
20. Assist in the contract process to meet financial goals through efficient management of college resources including the tracking of revenues and expenses for contracted services.
21. Utilize Workforce Solutions administrative processes to track and monitor client relationships and communicate the status of proposals contracts and client accounts.
22. Produce reports as requested by the appropriate administrator including enrollment data training hours revenue generation and overall department productivity.
23. Stay apprised of and comply with continuing education guidelines for SACS the Alabama Community College System and other relevant entities.
24. Participate actively in college governance including service on divisional and college committees as requested or assigned.
25. Perform all duties in a professional manner and perform other duties as assigned.

1. A minimum of a Bachelors degree from an accredited institution and minimum of 3 years work experience in a related field is required.
2. Demonstrated experience with Business Development Community Engagement Hospitality or related customer driven industry is required.
3. Demonstrated experience with Microsoft Office products specifically skills in Microsoft Word and database management is required.

1. Banner and Salesforce/Target X experience is preferred.
2. Possession of a valid drivers license and the ability to be insurable.
3. Demonstrated experience in delivering excellent customer service.
4. Experience in coordinating all aspects of a programs including instructor coordination setting locations developing schedules acquiring needed equipment and materials and covering program administrative requirements participant tracking and feedback.
5. Demonstrated ability to function as an effective team member.
6. Ability to function with minimal supervision with attention to details and deadlines.
7. Ability to work effectively courteously and tactfully with a diverse student population clients base vendors faculty staff federal agency representatives and the public sector.
8. Ability to work a flexible schedule and travel within the Colleges service area and attend state and national meetings to accommodate the needs of the College.
9. Excellent written and oral communication skills.
10. Experience with Social Media marketing.
11. Understanding of and commitment to the philosophy and mission of the comprehensive community college.
12. Ability to maintain confidentiality of information.
13. Ability to multi-task and prioritize issues.
14. Ability to operate in a high pressure situations and respond to issues in a calm professional manner.
15. Willingness and desire to learn new things and apply that learning.
16. Willingness to maintain flexibility in order to meet customer needs.
17. A positive attitude regardless of circumstances at hand.
18. Confidence in decision making and communication skills.
19. Strong organizational and administrative skills.
20. Working knowledge of advanced word processing email and spreadsheet applications.
21. Ability to collect analyze and report significant data.
22. Excellent marketing and presentation skills.

Applicants must meet the minimum qualifications as indicated on this vacancy notice and must submit a completed application packet in order to be considered for this position. Complete application files must be received no later than the application deadline. Applicants who fail to submit all required information will be disqualified. Only applications received during the period of this announcement will be considered. Applicants must travel at their own expense. Finalist will be required to provide official transcripts that are mailed directly to the Office of Human Resources at Calhoun Community College from the institution(s) granting the credits.

BACKGROUND CHECK STATEMENT:
In accordance with Alabama Community College System Policy and guidelines the applicant chosen for employment will be required to sign a consent form. Employment will be contingent upon the receipt of a clearance notification from the criminal background check.

Calhoun Community College is an equal opportunity employer. It is the policy of the Alabama Community College System including all post secondary community and technical colleges under the control of the Alabama Community College System Board of Trustees that no employee or applicant for employment or promotion on the basis of any impermissible criterion or characteristic including without limitation race color national origin religion marital status disability sex age or any other protected class as defined by federal and state law shall be excluded from participation in be denied the benefits of or be subjected to discrimination under any program activity or employment. Calhoun Community College will make reasonable accommodations for qualified disabled applicants or employees. The college reserves the right to withdraw this job announcement at any time prior to the awarding. More than one position in the same job classification may be filled from the applicants for this position should another vacancy occur during the search process. Calhoun Community College participates in the E-Verifysystem to verify employment eligibility for all newly-hired employees.

Calhoun Community College is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award associate degrees. Degree-granting institutions also may offer credentials such as certificates and diplomas at approved degree levels. Questions about the accreditation of Calhoun Community College may be directed in writing to the Southern Association of Colleges and Schools Commission on Colleges at 1866 Southern Lane Decatur GA 30033-4097 by calling or by using information available on SACSCOCs website (). Specific questions regarding Calhouns educational programs admissions and other matters related specifically to the College should be forwarded directly to the college.
APPLICATIONS MAY BE FILED ONLINE AT:


P.O. Box 2216
Decatur AL 35609