DMS Engineer

The DMS Engineer is responsible for the administration maintenance optimization and support of the firms NetDocuments document management system. This role focuses on ensuring the stability performance and scalability of NetDocuments services including the execution and monitoring of Toolkit jobs configuration management integrations and lifecycle management. The engineer will also leverage Litera CAM to manage user provisioning entitlements and workspace governance. The ideal candidate brings strong technical expertise problem-solving capabilities and a commitment to delivering secure efficient user-focused solutions.

• Serve as the subject matter expert for NetDocuments including configuration integration testing debugging and implementation.
• Monitor all components of the NetDocuments environment for performance availability and stability.
• Manage and maintain NetDocuments components such as ndOffice and ndMail.
• Support integrations across Office ndOffice ndMail workflow systems and other applications.
• Oversee and execute NetDocuments Toolkit jobs.
• Troubleshoot Toolkit job issues optimize performance validate logs and coordinate remediation as necessary.
• Monitor CAM logs and ensure successful synchronization with NetDocuments and other integrated systems.
• Develop automation scripts and workflows to streamline DMS operations and reduce manual processes.
• Assist with data migrations metadata reconciliation and legacy system decommissioning when applicable.
• Monitor troubleshoot and resolve DMS application issues.
• Primary contact with NetDopcuments and other vendors as appropriate to resolve problems and define the Firms roadmap for document management.
• Provide off-hours support for DMS Applications issues on a rotating basis. Be able to respond to calls within ½ hour and access the system within 1 hour.
• Other duties as assigned.

Salaries vary by location and are based on numerous factors including but not limited to the relevant market skills experience and education of the selected candidate. If an estimated salary range for this role is available it will be provided in our Target Salary Range section. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Salary Range

Qualifications