Patient Services Specialist 3- Radiology Support Services
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Job Location:
Seattle, OR - USA
Monthly Salary:
Not Disclosed
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description
UW Medical Center- Montlake - Radiology Services- This position is based at the UW Medical Center UW Tower based has an outstanding opportunity for a Patient Services Specialist (job profile: Patient Services Specialist 3) .
WORK SCHEDULE
Full-time (40 hours per week)
Day Shift
930am-600pm
Full remote
POSITION HIGHLIGHTSConveniently located near public transportation
Make a difference for the patients and employees we serve
Opportunity to provide career growth
DEPARTMENT DESCRIPTION
Radiology Services at UW Medical Center - Montlake is the premier choice for imaging in the Pacific Northwest. Our combination of expertise service and commitment to providing the latest imaging technology offers comprehensive diagnostic support for you and your family.
From basic screening tests to cutting-edge procedures our state-of-the art equipment skilled technologists and diverse world-class academic radiologists deliver timely accurate results.
All of UW Medicines radiologists are board-certified and specialize in a variety of areas such as neuroradiology body radiology interventional radiology musculoskeletal radiology ultrasound nuclear medicine mammography and chest radiology. Imaging findings are integrated with all clinical data to generate comprehensive and actionable patient assessments.
We also offer a full complement of heart-related cardiac diagnostic imaging tests and procedures including electrocardiogram (for neonatal and pediatric patients) and echocardiography services CT and MRI imaging services and nuclear imaging services.
Reports and images seamlessly integrate with your UW Medicine electronic medical record (MyChart) and are available to you and your care provider shortly after the exam has been completed.
PRIMARY JOB RESPONSIBILITIESSchedule patients focusing on patient safety and reducing the likelihood of medical/health care errors
Maintain clean organized professional work area and performs other related duties as assigned
Create Epic orders and referrals for scheduling radiology exams to include exam specific CPT and ICD-10 codes complete patient registration needs by creating and updating demographics guarantor accounts and insurance payors
Participate in process improvement projects such as facilitating workgroup efforts to identify and increase daily throughput of Epic work queue orders
Work towards departmental and team goals by analyzing Epic work queue orders and assist in workflow efficiency enhancements
Participate in use case improvement for the processing of external provider orders through the Fax document management application to be scheduled in Epic
Skilled in identifying and driving solutions for the anesthesia and sedation nurse triage coordinationAct as a subject matter expert for their scheduling modality think critically and troubleshoot Epic errors for the team
Function proficiently within their team to assist with the training of new staff and act as a go to team resource
Support their team Lead in day-to-day operational goals
Assist in monitoring Epic schedule templates to ensure the group is performing proper resource level loading
Audit online ticket scheduling appointments for accuracy of order placement referral completion and resource selection
Analyze the No Show Cancellation Wait list follow up reports data and the Online Scheduling reports to perform patient follow up and reduce revenue loss
Collaborate with Supervisor and Business Manager to assist in capturing workgroup behavior and provide solutions for complex work workflow inefficiencies including external referral submissions financial access payor authorization imaging protocolling and coding changes and patient access to services to ensure we are meeting the needs of our patients as well as the departments financial stability and success
Respond to patients needs and concerns as appropriate maintaining Patient First mentality
Develop and maintain good working relationships within the department with other departments and all medical staff
REQUIREMENTS
High school graduation or equivalent
Two years Patient Services Specialist 2 experience
ORAn equivalent combination of education/experience
ABOUT UW MEDICAL CENTER-MONTLAKE
UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances.
The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transits light rail station across the street.
Excellence. Exploration. Education.
ABOUT UW MEDICINE WHERE YOUR IMPACT GOES FURTHER
UW Medicine is Washingtons only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicines mission is to improve the health of the publicby advancing medical knowledge providing outstanding primary and specialty care to the people of the region and preparing tomorrows physicians scientists and other health professionals.
All across UW Medicine our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful welcoming environment where every patient family student and colleague is valued and honored. Nearly 29000 healthcare professionals researchers and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center UW Medical Center - Montlake UW Medical Center - Northwest Valley Medical Center UW Medicine Primary Care UW Physicians UW School of Medicine and Airlift Northwest.
Become part of our team.Join our mission to make life healthier for everyone in our community.
Compensation Benefits and Position Details
Pay Range Minimum:
$45432.00 annualPay Range Maximum:
$63024.00 annualOther Compensation:
-Benefits:
For information about benefits for this position visit Shift (United States of America)Temporary or Regular
This is a regular positionFTE (Full-Time Equivalent):
100.00%Union/Bargaining Unit:
SEIU Local 925 NonsupervisoryAbout the UW
Working at the University of Washington provides a unique opportunity to change lives on our campuses in our state and around the world.
UW employees bring their boundless energy creative problem-solving skills and dedication to building stronger minds and a healthier return they enjoy outstanding benefits opportunities for professional growth and the chance to work in an environment known for its diversity intellectual excitement artistic pursuits and natural beauty.
Our Commitment
The University of Washington is committed to fostering an inclusive respectful and welcoming community for all. As an equal opportunity employer the University considers applicants for employment without regard to race color creed religion national origin citizenship sex pregnancy age marital status sexual orientation gender identity or expression genetic information disability or veteran status consistent with UW Executive Order No. 81.
To request disability accommodation in the application process contact the Disability Services Office at or .
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
Required Experience:
IC
Key Skills
- Criminal Justice
- Account Payable
- Economics
- Front End
- Facilities Management
- Domestic
