Compliance Officer Service Coordinator
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Job Location:
Phoenix, NM - USA
Monthly Salary:
Not Disclosed
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
DEPARTMENT OF CHILD SAFETYThe Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families caregivers and the community to strengthen families ensure safety and achieve permanency for all Arizonas children through prevention services and support. |
COMPLIANCE SERVICE COORDINATOR
| Job Location: |
OFFICE OF SUPPORT SERVICES
3003 N Central Ave Phoenix AZ 85012
| Posting Details: |
Salary: $27.1410 HRLY/$56453.28 Salary
Grade: 20
Closing Date: January 25 2026
| Job Summary: |
The Fidelity and Compliance Service Coordinator is responsible for the management of contracted programs. This position functions as a liaison between contracted providers Department of Child Safety (DCS) statewide staff and the community.
| Job Duties: |
- Ensures fidelity and compliance to the program model monitoring of service delivery through quality assurance and technical assistance site visits throughout the state. Prepares and distributes written reports and follows-up with action items identified in the course of the visit.
- Oversees monitors and evaluates service delivery to support program outcomes/compliance and assures accuracy of program reports including identifying practices requiring improvement and identifying/implementing solutions.
- Provides technical assistance and coordination to DCS program providers community groups and stakeholders involved in assigned programs and topics such as evidence based practices trauma informed care protective factors comprehensive assessment and child welfare.
- Facilitates regular communication and quarterly meetings with contracted providers.
- Participates in meetings with staff from various DCS teams/regions providers and other stakeholders. Develops and conducts educational presentations to inform DCS of the program available to clients.
- Coordinates and prepares written materials such as materials aimed at practice improvement and reports utilizing best practice approaches.
- Other duties as assigned as related to the position.
| Knowledge Skills & Abilities (KSAs): |
Knowledge of:
- Child welfare and independent living programs
- Evaluation and communication methodologies
- Implementation science data analysis and principles
- Report development
- Principles of continuous quality improvement
- Principles and practices of effective procurement process
- Software applications (Word Excel Access and Power Point)
- Interrelationships of public sector partnerships and collaborations in child welfare service delivery
- Research methods and analytical techniques
- Project management
Skills in:
- Public and community relations
- Project management
- Strategic planning
- Quality assurance
- Researching analyzing and interpreting data
- Evaluating programs
- Written and verbal communication
- Effective facilitation
- Problem identification and resolution
- Organization
- Group processes
Ability to:
- Think and plan strategically
- Research best practices
- Facilitate work groups
- Design and implement project plans
- Develop presentations
| Selective Preference(s): |
Masters or Bachelors degree in social work or in a related field with 4 years of social service experience; experience in child welfare or other work with children and families in a social service situation. Training: project management strategic planning performance outcome analysis policy and program development quality assurance.
| Pre-Employment Requirements: |
In-state travel is required. Requires possession of and ability to retain a current valid state-issued driver license appropriate to the assignment. Employees who drive on state business are subject to driver license record check must maintain acceptable driving record and must complete any required driver training (see Arizona Administrative Code R.12). Employees may be required to use their own transportation as well as maintain valid motor vehicle insurance and current Arizona vehicle registration. Mileage may be reimbursed if applicable.
The ability to secure clearance from the DCS Central Registry.
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business then the following requirements apply:Drivers License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
| Benefits: |
The State of Arizona provides an excellent comprehensive benefits package including:
- Affordable medical dental life and short-term disability insurance plans
- Top-ranked retirement and long-term disability plans
- 10 paid holidays per year
- Vacation time accrued at 4:00 hours bi-weekly for the first 3 years
- Sick time accrued at 3:42 hours bi-weekly
- Deferred compensation plan
- Wellness plans
By providing the option of a full-time or part-time remote work schedule employees enjoy improved work/life balance report higher job satisfaction and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Learn more about the Paid Parental Leave pilot programhere. For a complete list of benefits provided by The State of Arizona please visit our benefits page
| Retirement: |
Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment.
| Contact Us: |
Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting or by email at. Requests should be made as early as possible to allow time to arrange the accommodation. Should you have any further questions regarding the interview process you can reach out to a member of our recruitment team at or by email at. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
Required Experience:
IC
Key Skills
- Compliance Management
- Risk Management
- Financial Services
- PCI
- Banking
- Cost Accounting Standards
- Quality Systems
- Research Experience
- NIST Standards
- Securities Law
- SOX
- ISO 27000
About Company
The Arizona Department of Revenue is consistently striving towards recruiting individuals who are committed to providing quality services to the citizens of Arizona and are passionate about creating solutions to the ever-evolving decisions faced within state government.
