Night Reception Team Member
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Job Summary
Job Description
First impressions are everything!
As a Night Guest Service ambassador you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What is in it for you:
- Employee benefit card offering discounted rates at Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities.
What you will be doing:
- Welcomes late arrivals and takes reservations over the phone during the evening
- Provides a personal welcome for guests and creates a warm and friendly atmosphere
- Ensures the guests stay runs smoothly
- Handles any guest complaints or problems reporting them and any incidents that occur during the night to the General Manager
- Helps prepare breakfast
- Ensures the safety of the people and property in the hotel
Your experience and skills include:
- Team spirit
- Guest oriented and service minded
- Well organised
- Has a strong sense of ethics leads by example
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Why work for Accor
We are far more than a worldwide leader. We are 280000 women and men placing people at the heart of what we do and nurturing real passion
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Dhcp
- Ethernet
- Information Technology Sales
- Customer Development
- ITI
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
