Care Specialist

Honolulu, HI - USA

Monthly Salary: Not Disclosed

Posted on: 9 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

Title: Student Services Specialist

Position Number:

Hiring Unit: OFC OF VP FOR STUDENT SUCCESS STUDENT CO-CURRICULAR SUCCESS STUDENT RESIDENTIAL LIFE

Location: UH at Manoa

Date Posted: January 15 2026

Closing Date: January:59 PM HST

Band: A

Salary :salary schedules and placement information

Full Time/Part Time: Full-time

Month: 11-month

Temporary/Permanent: Permanent

Duties and Responsibilities

Meet with Associate/ Assistant Directors Resident Directors and student staff regularly to maintain consistent communication on trends and issues impacting residential students.
Facilitate intake meetings with residents to assess needs holistically as necessary.
Provide follow-up and support to residents and housing staff after emergency and crisis situations involving but not limited to mental health Title IX homesickness and other distressed residents.
Maintain records of the number and type of interactions with residents and housing staff responses to crisis and emergency situations and other interactions with residents/staff.
Consult with Residence Life staff on policies protocols and procedures regarding on-call response and support of residents.
Coordinate student success plans referrals and support including follow-up appointments as necessary.
Maintain accurate and timely case documentation using Maxient and/or Roompact database.
Refer students with the appropriate resources on- and off-campus.
Maintain working knowledge of mental health trends and issues student development theory and practice higher education law (e.g. FERPA ADA HIPPA etc.).
Work collaboratively with the Behavioral Intervention Team (BIT) Office of Student Conduct (OSC) Counseling and Student Development Center (CSDC) to provide continuous institutional support and resources to residential students.
Other duties as assigned.

Minimum Qualifications

Possession of Bachelors degree in social work counseling education or closely related field from an accredited college or university and 0 year(s).
Experience and competency working with diverse populations with regard to race ethnicity ability status sexual orientation and gender identity.
Demonstrated effective human relations and effective communication skills in written and oral form and in a variety of situations.
Strong communication and interpersonal skills.
Experience in an educational setting
Ability to understand the commitment to the educational and student development objective of Student Housing Services.
Ability to organize and prioritize multiple competing tasks
Ability to work independently.
Ability to use computer spreadsheet applications.

Desirable Qualifications

Experience in case management and/or experience providing support to individuals in crisis.

To Apply:

Click on the Apply button on the top right corner of the screen to complete an application and attach required documents. Applicant must submit the following: (1) resume (2) cover letter indicating how the minimum and desirable qualifications of the position are met (3) the names and contact information (telephone number and email addresses) of at least three professional references and (4) copies of educational transcripts with CONFIDENTIAL DATA (ie. social security number birth date etc.) REDACTED. If requested transcripts are unobtainable by closing date please indicate so where transcripts are required as an attachment. You will have a grace period of 7 days from closing date to email copies of your transcripts to Official transcripts will be required if selected to fill the position. INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED.

Note:If you have not applied for a position before using NeoGov you will need to create an account.

Inquiries: Kenny Lopez PhD; ;

EEO Clery Act ADA

The University of Hawaii is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment including on the basis of veteran and disability status. For more information visit: is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions criminal history record checks.

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act annual campus crime statistics for the University of Hawaii may be viewed at: or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.

In accordance with Article 10 of the unit 08 collective bargaining agreement bargaining unit members receive priority consideration for APT job vacancies. As a result external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.

Accommodation Request: The University of Hawaii complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information please refer to the following link:

Required Experience:

DescriptionTitle: Student Services SpecialistPosition Number:Hiring Unit: OFC OF VP FOR STUDENT SUCCESS STUDENT CO-CURRICULAR SUCCESS STUDENT RESIDENTIAL LIFELocation: UH at ManoaDate Posted: January 15 2026Closing Date: January:59 PM HSTBand: ASalary :salary schedules and placement informationFull ...