About us
Target is an iconic brand a Fortune 50 company and one of Americas leading retailers. Our purpose is to help all families discover the joy of everyday life. As a senior member of our product research teamyoullbring that purpose to life across Target apps internal tools and more through the design of new retail experiences and the evolution of existing ones.
TheUX Research Teamis responsible forbuilding empathy for the Target Guest and Target Team Member throughout the product development lifecyclefor Targets digital products inclusive of web experience appexperienceandinternal tools. The UX product researcher is a key partner to several functions in the digital group including product owners UX product designers engineers data scientists content designers accessibility consultants and site merchandisers.
About the job
As aUXResearcheryoullsupport research and product teams throughout the research project lifecycle coordinating the process executing usability studies conducting post-research synthesis and crafting clear and compelling stories thatlead toactionable insights.Youllreport to theSr Manager UX Researchpartner with a team of UX Researchersand closely collaborate with a multi-disciplinaryteam including: UX Designers Content DesignersProduct Ownersand Accessibility Consultants.
In this roleyoullconduct research at all stages in the research lifecycle exploratoryrefinementand validation and work across Targets suite of digital tools including the Target website Target app internal tools and in-store digital tools. This includes the creation of entirely new experience as well as improvement of existing ones. You will collaborate with Senior and Lead Researchers in working withProduct andDesign teams toidentifykey research needs discernappropriate researchmethodologies andconductthe research. You will support Senior and Lead Researchers intranslatingdata intoactionableinsights for qualitative andquantitative research projects. Youwillassistthe Research Coordinator in managing the recruitment process. You value inclusive andequitableresearch practices and are always looking for ways to improve our process.
Wellsupport you along the way with robust onboarding as well as personal and career development to help you grow as a strongProductResearcher. The exciting part of retailItsalways changing!
Core Responsibilities:
Supports theSrResearcher(s) with research requests from scoping initiatives coordinating testingneedsand synthesizing findings
Supports productand businessteams throughout the research project life cycle recommending appropriatemethodology scoping and coordinating the entire processfacilitatingin-field research and post-research synthesis through analysis
Conducts and synthesizes qualitative and quantitative research projects including but not limitedto:in person moderated testing remote moderated & unmoderated testing surveys heuristic reviews benchmark studies concept testing onlineintercepts
Assiststhe broader team in keeping our ongoing research library up-to-date and comprehensive
Required Qualifications:
2-5years of experiencein UX Research for digital product teams or inConsumer/ Marketresearch
Degree in Anthropology Social Science Design Research Psychology Human Factors HCI or related field(Post Graduation preferred)
Basic experience in Lean UX Research methods including remote moderated & unmoderated testing online intercepts
Basic experience and understanding of retail both store and online
General awareness and understanding of accessibility guidelines and requirements
Preferred Skills:
Genuine curiosity aboutmarket landscapepeopleand experiences
Excellent written and verbal communication skills;demonstratedability to effectively communicate complex concepts to cross functional partners
Excellent interpersonal and communication skills
A strong ability to tell compelling stories from data
Comfortable within ambiguity with the ability to prioritize;demonstratedability to manage multiple projects (both small and large)and adjust to changing priorities
Strong senseof accountability and ownership of tasks
Strong project management skills experience managing multiple projects at various stages in the project life cycle.
Proficient inPowerPoint OutlookWordand other MS Office software.
Comfortable speaking to a diverse group of people and leading conversations to discover research insights.
Useful Links-
Life at Target- Experience:
IC
1234 employees
Target Corporation is an American retail corporation. The eighth-largest retailer in the United States, it is a component of the S&P 500 Index.