Remote Travel Assistant

As a Remote Travel Assistant you will serve as a strategic partner in our clients travel journeysfrom the spark of an idea to a smooth return home. This role is central to our service model. Youll be the trusted point of contact who ensures every detail is thoughtfully managed every question is answered with confidence and every experience reflects the gold standard of personalized service.

Sweet Carolina Travel Agency USA has long believed that exceptional travel planning is built on relationships consistency and follow-through. Our agency blends traditional customer care with modern tools and innovation and were looking for someone who values doing things the right waywhile still thinking creatively.

Core Responsibilities

• Serve as the primary liaison for client inquiries via email phone and messaging platforms delivering prompt professional and solutions-oriented communication.

• Coordinate travel bookings changes cancellations and special accommodations with accuracy and care.

• Provide well-informed guidance on destinations travel requirements policies and agency processes.

• Proactively confirm itineraries timelines and expectations before departure.

• Conduct post-travel follow-ups to gather feedback and reinforce long-term client relationships.

• Address and resolve challenges with empathy efficiency and a client-first mindset.

What We Offer

• 100% remote flexibility allowing you to work from anywhere while maintaining accountability and results.

• Access to exclusive travel benefits and industry-specific discounts.

• Structured onboarding continuous training and mentorship designed to support long-term success.

• A collaborative values-driven culture where professionalism passion for travel and personal growth are core priorities.

Ideal Candidate Profile

• Clear confident written and verbal communication skills.

• Proven background in customer service; experience in travel hospitality or tourism is a strong advantage.

• Detail-oriented with excellent organizational and time-management capabilities.

• Comfortable navigating digital tools booking platforms and evolving systems.

• A genuine enthusiasm for travel and helping others create meaningful well-planned experiences.

If youd like I can also:

• Make this more sales-focused

• Adapt it for recruiting on social media or

• Simplify it for a short-form job post or graphic

Just say the word.

Here are several professional market-aligned alternatives to Travel Agent Specialist organized by positioning so you can select what best fits your strategy and audience:

Classic & Trusted (Timeless Client-Focused)

• Travel Advisor

• Travel Consultant

• Destination Specialist

• Travel Planning Consultant

• Leisure Travel Advisor

Elevated & Corporate (Professional Value-Driven)

• Client Travel Specialist

• Travel Experience Consultant

• Travel Solutions Advisor

• Client Experience Travel Advisor

• Travel Services Specialist

Modern & Remote-Friendly (Flexible Contemporary)

• Remote Travel Advisor

• Virtual Travel Consultant

• Independent Travel Advisor

• Remote Destination Advisor

• Digital Travel Consultant

Premium & Experience-Led (High-Touch Service)

• Luxury Travel Advisor

• Travel Experience Curator

• Personal Travel Designer

• Bespoke Travel Consultant

• Journey Planning Specialist

Team / Agency Growth Oriented (Recruiting Appeal)

• Travel Partner

• Travel Business Associate

• Travel Program Advisor

• Travel Sales & Support Specialist

• Travel Advisor Associate

Strategic recommendation:
If your goal is credibility and long-term trust Travel Advisor or Travel Consultant consistently performs best. If youre recruiting and emphasizing flexibility and lifestyle Remote Travel Advisor or Independent Travel Advisor tends to resonate more strongly.