AI Strategy & Client Solutions Lead

Job Description: AI Strategy & Client Solutions Lead

Office Location: GojraPakistan (Note: We Will Provide you furnished accommodation and three time meal)

Office Timings: 9AM-6 PM

About Us

At TriVA Global we are a dynamic force in the IT and digital solutions industry specializing in e-commerce growth web development AI-driven services and digital marketing. Our mission is to provide businesses with dedicated results-driven support through our expert service pods tailored to enhance efficiency visibility and profitability.

With expertise spanning Amazon and marketplace growth Shopify management social media marketing lead generation video editing graphic design prompt engineering and personal branding we help businesses scale and thrive in the digital landscape. Our web development team crafts cutting-edge solutions ensuring your online platforms are optimized for success.

Driven by innovation and a commitment to excellence TriVA Global empowers brands and entrepreneurs with customized strategies that drive engagement enhance brand presence and maximize conversions. Whether youre an e-commerce entrepreneur a content creator or a business looking to leverage AI and digital solutions we have the expertise to propel your growth.

Lets build the future together.

Benefits:

Competitive Salary Fair pay for your skills and experience.
Furnished Accommodation For outstation employees.
Three Healthy Meals Stay Energized Every Day.
Learning & Growth Training mentorship and career development.
Maternity & Paternity Leave Support for new parents.
Sick & Casual Annual Leave Take time off when needed.
Marriage Leave Celebrate your big day stress-free.
Fun Activities & Games A lively and engaging work culture.

and much more! Join us and grow with TriVA Global!

Why Join TriVA Global

Global Exposure: Collaborate with international clients and expand your professional network.

Career Growth: Learn grow and gain hands-on experience.

Supportive Culture: Teamwork and open communication matter here.

Exciting Projects: Work on e-commerce web development Marketing and more.

Join TriVA Global and be part of something amazing!

Note: The above goals and job descriptions are indicative and subject to change.

Key Responsibilities

Strategic Leadership

• Define and drive the companys AI roadmap aligned with internal business goals and client objectives.

• Identify opportunities where AI can improve client efficiency service quality cost optimization and scalability.

• Translate client and internal business problems into clear AI use cases solution designs and execution plans.

• Stay updated with AI trends tools and frameworks and assess their commercial and operational relevance for clients and the company.

Team Leadership & Development

• Lead and mentor AI Operators ensuring they understand both the business context and technical execution.

• Guide operators on prompt engineering automation workflows model usage and optimization based on client use cases.

• Upskill AI operators by sharing ideas best practices and structured learning paths aligned with client delivery standards.

• Act as a bridge between AI operators developers and client-facing teams ensuring smooth collaboration and alignment.

Execution & Operations

• Oversee day-to-day AI operations ensuring consistent high-quality delivery for client projects.

• Design document and continuously improve AI-driven processes SOPs and workflows used in client accounts.

• Work closely with developers to implement test and refine AI solutions based on client feedback and performance data.

• Ensure AI outputs meet client expectations contractual requirements data security standards and ethical guidelines.

Client-Facing Leadership

• Act as a client-facing AI lead for assigned accounts.

• Participate in client meetings to understand requirements present AI solutions and explain outcomes in business language.

• Support sales onboarding and account management teams by contributing AI-led proposals and solution designs.

• Build client confidence by clearly communicating AI capabilities limitations and measurable value.

Innovation & Creation

• Actively think experiment and create new AI use cases tools and automations relevant to client needs.

• Pilot new AI initiatives and scale successful solutions across multiple clients or internal teams.

• Support client-facing teams by proposing AI-led enhancements during onboarding renewals or service expansions.

Required Skills & Experience

Experience

• 57 years of experience in AI automation data or advanced technology roles.

• Proven experience leading teams preferably AI operators analysts or automation teams.

• Demonstrated experience in client-facing or stakeholder management roles.

• Hands-on exposure to both AI tools and development environments.

• Experience working in operations-heavy service-based or offshoring organizations is a strong plus.

Technical & Functional Knowledge

• Strong understanding of:

  • AI models (LLMs automation tools AI platforms)

  • Prompt engineering and workflow design

  • APIs integrations and basic development concepts

• Ability to translate technical concepts into client-friendly explanations.

• Strong collaboration skills with developers operations and account teams.

Mindset & Soft Skills

• Strategic thinker with a client-value and problem-solving mindset

• Strong leadership and mentoring capability

• Confident communicator in client meetings and internal forums

• Curious innovative and comfortable with experimentation

• Able to balance vision delivery and client expectations