ING Hubs is hiring!
The expected salary for this position: 7100 - 9000 PLN
The financial ranges specified in the announcement are adjusted and may differ from the range specified in the remuneration regulations.
We are looking for you if you:
have working experience (min. 1 year) in a Shared Services environment preferably with HC data management processes (maintenance of the employees lifecycle)
have experience in HR technology & processes with strong focus on data management
have experience in cooperation and building positive relationships with external/internal business partners
have experience in transition activities: preparation/review of documentation process & tools setup
have excellent communication skills and readiness to learn and collaborate
have strong people & client orientation
are accurate structured and have strong attention to detail
have ability to work in an international and multicultural environment
have very good English written and verbal
have University degree (or equivalent)
have knowledge of Polish labor law and proven experience in this area
are comfortable with multitasking and working under time pressure
are confident in handling real-time communication via chat and providing clear helpful responses.
Youll get extra points for:
proficient in the use of Microsoft Office
experience in working with Workday ServiceNow
ambition to be part of setting up INGs global shared People Services Centre
experience with expertise of quality management and risk
problem solving & decision making skills
curious to continuously improve in an agile way.
take care of administration around ING colleagues that join leave or change jobs
maintain employee data
create contracts
handle employee inquiries and cooperate with Managers
respond to employee questions during chat conversations in a timely and professional manner
maintain the knowledge base for employees managers and other HR
assist in implementing policies procedures or systems
empty the document inbox and process incoming documentation this requires a minimum of 3 days working from the office
perform multitasking and manage priorities effectively in a dynamic environment.
Information about the squad:
You will be joining a small collaborative team working in an agile environment.
Our team brings together two areas: the Contact Center which provides realtime support to employees via chat and the HCM group responsible for processing HR transactions and ensuring highquality data in Workday. We operate as one team: sharing knowledge supporting each other and working together to deliver a consistent and positive employee experience. We focus on transparency continuous improvement and a peopleoriented approach in everything we do.
The role naming convention in the global ING job architecture will be Customer Loyalty Member V.
The financial ranges specified in the announcement are adjusted and may differ from the range specified in the remuneration regulations.
Required Experience:
IC
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