Help Desk Administrator
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Job Location:
San Diego, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Salary Statement
Description
The U.S. Navys Naval Information Warfare Center (NIWC) and Scientific Research Corporation (SRC) are teaming together to provide engineering support for a Development Security and Operations (DevSecOps) pipeline.
- Performing customization and configuration of various development tools for Navy customers in an accredited AWS-IL4 and IL6 environment
- Performing account and group administration tasks; supports users in a Help Desk / Service Desk capacity in a DevOps environment
- Working in a highly collaborative environment that embraces Agile Lean Startup and pairing methodologies (e.g. Extreme Programming) using the Scrum framework
- Participating in team ceremonies including planning meetings daily stand-ups and retrospectives
#LI-JC1
Requirements
- DoD DEVSECOPS Pipeline Support Help Desk experience
- Experience with the Atlassian Tool Suite and other DevSecOps tools such as JFROGArtifactory Jenkins CodeDx Coverity etc.
- 1 - 2 years of experience as a Linux System Administrator Help Desk / Service Desk Technician or IT Specialist optimizing systems in AWS cloud environments
- Meets DoD 8570.01-M Information Assurance requirements including:
- CompTIA Security certification
- Linux OS certification or completion of Linux course from accreditedsource
- CompTIA Security certification
- Genuine desire to work in an environment where innovation and continuous learning are fostered and rooted in the culture
- Secret clearance
Desired Skills
- Overmatch Software Armory experience minimum of 6 months
- Experience and desire to perform Help Desk / Service Desk duties (e.g. onboarding new team members to the organization responding to customers for break-fix problems)
- Experience working in a highly collaborative environment that embraces agile lean startup and pairing methodologies (e.g. Extreme Programming) using the Scrum framework
- Excellent customer service qualities and verbal communication skills
- Ability to research troubleshoot and self-teach new tools without direct supervision
- Experience briefing and providing technical demonstrations to leadership
- Experience building system capabilities in short iterations that allow for accelerated user feedback and product delivery
- Bachelors degree in Computer Science Engineering or Information Technology
- TS or TS/SCI clearance
Clearance Information
SRC IS A CONTRACTOR FOR THE U.S. GOVERNMENT THIS POSITION WILL REQUIRE U.S. CITIZENSHIP AS WELL AS A U.S. GOVERNMENT SECURITY CLEARANCE AT THE SECRET LEVEL
Travel Requirements
- 5-10% travel required
About Us
Scientific Research Corporation is an advanced information technology and engineering company that provides innovative products and services to government and private industry as well as independent institutions. At the core of our capabilities is a seasoned team of highly skilled engineers and scientists with multidisciplinary backgrounds. This team is challenged daily to provide cutting edge technology solutions to our clients.
SRC offers a generous benefit package including medical dental and vision plans 401(k) with a company match life insurance vacation and sick paid time off accruals starting at 10 days of vacation and 5 days of sick leave annually 11 paid holidays tuition reimbursement and a work environment that encourages excellence and more. For positions requiring a security clearance selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
EEO
Scientific Research Corporation is an equal opportunity employer that does not discriminate in employment.
All qualified applicants will receive consideration for employment without regard to their race color religion sex age sexual orientation gender identity national origin disability protected veteran status or any other protected characteristic under federal state or local law.
Scientific Research Corporation endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact for assistance. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Required Experience:
Unclear Seniority
Key Skills
- user account
- Active Directory
- Customer Service
- Information Technology
- desk support
- End user
- Project Management
- Phone Calls
- service levels agreement
- Desk Staff
- Ltil
- Procedures
- Setup
- hardware
- Technical Support
About Company
Scientific Research Corporation is an advanced engineering company that was founded in 1988 to provide innovative solutions to the U.S. Government, private industry, and international markets. Since its inception, SRC has continued to successfully meet emerging challenges in the marke ... View more
