Content Administrative Assistant

Content Administrative Assistant

Irvine CA (Onsite)

Position Summary

Thales is looking for aContent Administrative Assistant to assist with the planning and implementation of projects that support the Content Operations Department. The primary role is to support assist and communicate to all involved parties the status of incoming and outgoing media files metadata and related deliverables that are sent to the Media Department for the purpose of integration and packaging content for distribution to airline customers at the direction of the Lead.

In this role you will also directly support of the Content Operations team and its goals for on-time delivery and quality of content produced which will involve assisting in coordination between the Content Service Providers (CSPs) Media Managers the post-production facilities/labs and airlines. The Assistant must also master input of data into spreadsheets and other company documents in order to communicate KPIs to department executives.

Key Areas of Responsibility

• Assist with managing of all incoming digital media files from the post-production facilities/labs and the airline Grids for the monthly content production activities consisting of 60 (and growing customer base) airlines.
• A high level of customer service and account management is required via a timely and proactive approach in all communications with customers CSPs post-production facilities/labs and airlines.
• Report daily the status of incoming deliverables; Work closely and communicate daily with the Administrator Lead department executives and Content Integrators; Maintain and track the daily incoming and multiple revision airline Grids.
• Daily tracking of receipts of MPEG MP3 and other file formats received. Regular downloading and inventory check-in of files to the server from SmartJog is required; Database entry of files received at Thales. Ability to set-up existing database that needs update (Access Database).
• Send at monthly intervals receipt notification to Airlines CSPs Media Managers and Lab Technicians. This requires a regular correspondence via phone and e-mails to all involved parties; Recording of incoming USB & RHD drive receipts as well as airline assignment per the Media Managers and Program Management. This also requires communications of the need for airline hard drives damaged hard drives and the need to order more to ensure the monthly deliverables.
• Packaging and paperwork preparation for monthly FedEx shipments as well as the outgoing correspondence to airlines Media Managers CSPs and Thales FSEs; Administrative duties such as airline file folder organization done monthly in preparation for next monthly cycle; Provide data entry support for the Media Technicians within the DCMS as needed.

Minimum Qualifications

• Database entry of files received at Thales. Ability to set-up existing database that needs update (Access Database).
• Send at monthly intervals receipt notification to Airlines CSPs Media Managers and Lab Technicians. This requires regular correspondence via phone and e-mails to all involved parties.
• Recording of incoming USB & RHD drive receipts as well as airline assignments per the Media Managers and Program Management. This also requires communications of the need for airline hard drives damaged hard drives and the need to order more to ensure the monthly deliverables.
• Packaging and paperwork preparation for monthly FedEx shipments as well as the outgoing correspondence to airlines Media Managers CSPs and Thales FSEs.
• Administrative duties such as airline file folder organization done monthly in preparation for next monthly cycle.
• Provide data entry support for the Media Technicians within the DCMS as needed.

Applicants must be legally authorized to work in the United States for any employer at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future.

If youre excited about working with Thales but not meeting the requirements for this position we encourage you to join our Talent Community!

Special Position Requirements

• Schedule: 8-hour shift M-F. Must be flexible to the needs of the Content Operations team. May need to work overtime on weekends or evenings.
• Physical Environment: General office & production environment.
• Travel: None.
• Regulatory Compliance Requirements: None.

Why Join Us

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We are an equal opportunity employer including disability and veteran status. All qualified applicants will receive consideration for employment without regard to sex race color religion national origin disability protected Veteran status age or any other characteristic protected by law.

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The reference Total Target Compensation (TTC) market range for this position inclusive of annual base salary and the variable compensation target is between

This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including but not limited to the employees career path history competencies skills and performance as well as the companys annual salary budget the customers program requirements and the companys internal equity. Thales may offer additional benefits and other compensation depending on circumstances not related to an applicants status protected by local state or federal law.

(For Internal candidate if you need more information please reach out to your HR Shared Service 1st Point)

Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents including the following:

Elective Health Dental Vision FSA/HSA Voluntary Life and AD&D Whole Group Life w/LTC Critical Illness Hospital Indemnity Accident Insurance Legal Plan Identity Theft and Pet Insurance

Retirement Savings Plan after 30 days of employment with a company contribution and a match and with no vesting period

Company paid holidays and Paid Time Off

Company provided Life Insurance AD&D Disability Employee Assistance Plan and Well-being Program