VIP Marketing Strategy and Support Specialist Corporate (Las Vegas)
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Job Location:
Las Vegas, NV - USA
Monthly Salary:
Not Disclosed
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Summary:
Responsible for assisting ESS VIP leadership with implementing executing and measuring initiatives across Caesars Entertainment. Will work collaboratively with manager to ensure effective execution of VIP addition will support all ongoing ESS VIP operational processes.
Key Job Functions:
- Assist manager in tracking commitments and deliverables defining data trends and recommending changes to make meaningful process improvements
- Coordinates the implementation and adoption of all new initiatives and policies including sales performance programs
- Serves as a customer service liaison between ESS VIP leadership and the VIP network
- Works with manager to optimize effective use of contact sales and service strategies
- Assists with the utilization of tools and programs and the associated guideline adherence
- Monitors and responds to questions submitted by the VIP network
- Supports defining VIP segmentation by establishing sound criteria and enforcing standards
- Contributes to the facilitation and maintenance of the Casino Marketing sales performance culture
- Ability to travel
- Other duties as assigned
Education and/or Experience:
- One to three years of successful experience in casinos/hotels customer service or sales
- College degree preferred
- Knowledge and experience with Microsoft programs Excel Access and PowerPoint preferred
Preferred Qualifications:
- Willingness to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
- Excellent interpersonal problem solving communication leadership and analytical skills
- Ability to drive marketing strategies across multiple locations
- A systematic and process oriented mindset to ensure seamless end-to-end customer experiences
- Capacity to thrive in an environment that is diverse production-oriented fast-paced and deadline driven while prioritizing and flexing to accommodate last minute requests
- Can work independently of others to perform duties
- Ability to collaborate in a team environment that fosters dependability accountability support assistance and flexibility
Required Experience:
IC
Key Skills
- Digital Marketing
- Marketing
- Google Analytics
- Pardot
- HTML5
- MailChimp
- Marketing Automation
- Salesforce Marketing Cloud
- HubSpot
- Responsys
- Email Marketing
- Social Media Management
About Company
At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown thro ... View more
