Senior Associate, Nexus, Investor Delivery
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Job Location:
Monthly Salary:
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
We are looking for a Senior Associate to join our central business team to help manage various queries and further help implement efficiencies across the different business functions. Reporting to the Associate Director Investor Operations a list of your responsibilities will include:
Provide high-quality support to the team & Junior Associate Director by accurately inputting and handling daily investor and client tasks in accordance with company and department policies for investor registration trade processing reporting and cash management.
Assist in inputting and reconciling trade activities ensuring timely processing of investor subscriptions redemptions transfers and switches while helping to meet Service Level Agreements (SLAs).
Support the end-to-end processing of dividends and distributions guaranteeing correct allocation and prompt payment to investors in compliance with fund documentation and regulatory requirements.
Help input and manage investor reports including preparing and sending Trade Acknowledgements Contract Notes Dividend Confirmations Periodic Statements and Ad-Hoc Reports maintaining the highest standards of accuracy and clarity.
Assist with all aspects of cash processing: initiate verify and reconcile investor payments and receipts and perform daily cash payment reconciliations to ensure robust financial controls are maintained.
Act promptly when escalation is required upwards to Junior Associate Director & above.
Monitor and manage workflow queues using the internal Workflows Tool prioritize and resolve outstanding items quickly and escalate issues or bottlenecks to the Junior Associate Director to uphold excellent service standards.
Respond promptly and professionally to enquiries from clients investors fund managers and internal teams focusing on client needs and resolving issues efficiently and discreetly including complex or sensitive cases in support of the Junior Associate Director.
Contribute to departmental initiatives projects and risk mitigation activities by providing accurate inputs and sharing insights to improve operational effectiveness under the guidance of the Junior Associate Director.
Participate actively in team meetings share information and best practices and encourage open communication and collaboration to help foster a positive team culture.
Consistently uphold and promote MUFGs core valuesTrust Challenge & Empowerment Passion for Clients Openness and Honestyin every task and interaction while supporting the Junior Associate Directors leadership.
Assist in training team members by sharing expertise offering guidance and helping new or junior colleagues understand processes and best practices to enhance overall team capability.
Qualifications :
- Diploma or Bachelors degree in a business related field preferred or relevant experience
- Demonstrable experience in financial services fund administration asset management banking or client service
- Knowledge of Investor Services processes and related functionalities an asset
- Existing client/customer service experience would be ideal
- Computer skills with strengths in Microsoft Office products. Proficiency with Microsoft Excel would be an asset.
Additional Information :
At MUFG Investor Services we are exceptionally proud of our approach to Hybrid Working. It enables the flexibility to thrive from wherever our employees work and stay connected to their team and our culture. When we make Hybrid Working plans we get to know the individual and pride ourselves in underpinning all our decisions with fairness and consistency.
MUFG Investor Services provides all of its employees with an extremely attractive compensation addition to base salary there is a group medical insurance scheme group pension scheme reimbursement of professional subscriptions paid holidays and assistance towards gym memberships.
We thank all candidates for applying; however only those proceeding to the interview stage will be contacted. If you are contacted for a job opportunity please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only to provide an accessible candidate experience.
MUFG is an equal opportunity employer.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Forklift
- Customer Service
- Organizational skills
- Basic Math
- Dealership Experience
- Laundry
- SyteLine
- Warehouse Experience
- Dispatching
- Personal Injury Law
- Translation
- Project Coordination
About Company
Were more than just fund administration. Our offerings include a scope of solutions not historically provided by asset servicing companies. From fund financing to subscription lines of credit, securities lending, foreign exchange (FX) services, consulting services and beyond, we help ... View more
