Under 18 Guardian

Role Information

Location: 750 Collins Street Docklands

Employment Type: Full-Time

Duration: 1x Ongoing contract & 1x 6-Month Fixed Term contract

Remuneration: $86983 - $95683 17% Super (12% Super for Fixed Term)

About Us
For 30 years Monash College has provided over 100000 students with a direct pathway to Monash University one of the worlds top 50 universities through Diplomas Foundation Year and English programs. As a fully owned subsidiary of Monash University the College serves as the principal gateway to the University for students.

Our Benefits

We offer a wide range of excellent benefits. To explore everything available please visit our website

• Prime Docklands location just 400 metres from Southern Cross Station with a tram stop at our doorstep - surrounded by a wide variety of cafés and eateries.

• Modern state-of-the-art facilities including a wellness room multi-faith space premium coffee machines end-of-trip amenities personal lockers and spacious work areas

• Confidential Employee Assistance Program (EAP) available to all staff for professional support and wellbeing

• A range of leave entitlements including paid parental leave volunteer leave religious and cultural leave and more

The Opportunity

In this student-facing position you will be responsible for providing comprehensive care and support to under-18 students at Monash College and Monash University helping them adjust to living and studying in Australia. This role is in-person on campus ensuring you can directly engage with students and provide immediate support. Travel to other campuses at Caulfield Clayton Parkville and Peninsula may be required.

By joining our supportive Student Services team you will have the opportunity to make a meaningful impact on the educational experience of students. You will assist students by referring them to welfare and support services and regularly monitoring their this role your expertise will be at the forefront as you:

Key Responsibilities

• Conduct in-person meetings regularly with under-18 students to offer support refer them to welfare and other services in accordance with the National Code of Practice and maintain supportive relationships with both the students and their parents throughout the guardianship period.

• Monitor the academic progress of under-18 students and proactively assist them in adhering to procedures that impact their academic progress.

• Provide support and guidance to students at risk of not meeting attendance or course requirements

• Refer serious and/or complex issues and wellbeing concerns as necessary.

• Coordinate and deliver engaging pre-departure webinars and orientations sessions for Under 18 students

About You

To be successful in this role you will ideally bring:

• Proven experience in a pastoral care or social work role handling sensitive confidential and complex student matters (essential)

• Excellent interpersonal skills with the ability to communicate effectively with individuals and groups from diverse cultural and linguistic backgrounds

• High self-motivation and exceptional customer service skills

• A tertiary or degree qualification or equivalent work experience to sufficiently understand the operations of a tertiary education institution (social work highly regarded)

To Apply
If this opportunity aligns with your experience and interests wed love to hear from you. Please submit your application including your CV and a cover letter by clicking Apply by 18/01/2026.

We encourage you to submit your application as soon as possible as we will be reviewing and shortlisting applications as they are received.

Important Information

We are an equal opportunity employer committed to fostering an inclusive respectful and supportive workplace. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples individuals from all culturally and linguistically diverse backgrounds people with disabilities members of the LGBTIQA community neurodivergent individuals and people of all ages and faiths. We value the unique contributions of every individual and are dedicated to building a workforce that embraces diversity and celebrates individuality.

Should you require any adjustments or support during the recruitment process or in the workplace please dont hesitate to contact us at

In accordance with our commitment to the safety well-being and rights of children and young people all employees must hold a valid Working with Children Check (WWCC) (or VIT registration) at all times.

Please note that only candidates with full working rights in Australia will be considered for this position.