Medical Receptionist (WA)Health Center

Why Planned ParenthoodWorking atPlanned Parenthood Great Northwest Hawaii Alaska Indiana Kentuckyis more than a job. It provides the opportunity to contribute to our powerful mission and perform meaningful healthcare services this means a commitment to providing the absolute best in patient care and education. Our exceptional health center staff drives our mission forward by upholding our acclaimed customer service & confidentiality standards and working to create a safe judgement-free space for anyone seeking Planned Parenthood our Medical Receptionist positionUnder the supervision and direction of the Health Center Manager provides support to patients and co-workers by performing with accuracy and timeliness a variety of clinical and administrative tasks in different areas of the health will you be doing!Responding to patient requests and coordinating services. Answering questions providing patient education and referrals. Providing excellent customer service to patients and co-workers. Assisting with keeping appointments on time and optimizing the flow. Performing all front office responsibilities as required by the health Responsibilities:Assisting patients by responding to requests and coordinating services from appropriate personnel or departments as and prepares documents for patient records and patient services; completes patient insurance information and enters visit data into affiliate non-judgmental client-centered care and provides accurate information by answering questions and providing appropriate comprehensive knowledge of birth control methods and reproductive health services to provide patient education. Provides Planned Parenthood Patient Education Sheets (PES) and Informed Consent Forms (ICF) and offers Planned Parenthood services or community resources for identified patient patients and co-workers with excellent customer service in all interactions and tasks. Utilizes service recovery when appropriate and seeks assistance from co-workers or the health center manager to ensure all functions of patient check-in including income screening explanation of funding and payment the different types of coverage or funding available to the patient and refers patients for assistance with health care insurance sign up when patient satisfaction and efficient use of provider time by providing patient education appropriate to each type of appointments on schedule through ongoing communication with the PCTL the clinician and the health center patient accounts by obtaining recording and updating personal and financial and collects patient payments and solicits donations. Follows organizational guidelines to improve collections and minimize uncompensated as a resource for other staff members supports and participates in ongoing learning and development of the staff team in the health safe and clean working environment by adhering to and complying with infection and exposure control procedures; OSHA WISHA CLIA PPFA and affiliate policies and Qualifications:High school diplomaOne to two years experience in a medical Qualifications:Experience with reproductive healthcare in a clinical office or hospital setting with knowledge of Range:$20.76 to $26.47 hourlyPosition Type:Full-time This is a union role United Food and Commercial Workers 3000Benefits Eligibility:This position is eligible for PPGNHAIK benefits. As part of our total compensation we provide a comprehensive benefits plan including medical dental and vision plans retirement paid time off short and long-term disability and life insurance. For additional information about our benefits program please send an email Information:All new hires are strongly recommended to have the COVID-19 vaccination including boosters. All new hires hired between September and April must present proof of receiving a current flu shot. What we expect from you adhere to our code of conduct policies procedures and you always demonstrate a high degree of you always support and model our customer service you value continuous learning and seek ongoing training and commitment to diversity:AtPPGNHAIK weve outlined our priorities and goals as we continue to cultivate and promote a diverse equitable & inclusive culture that champions dignity care and respect and where employees feel welcomed and motivated to do their best. These priorities reflect our promise to support programs and initiatives that promote continuous learning and organizational development and discussions on DEI topics; provide internal developmental opportunities; and assess what more we can do to nurture a supportive and equitable work Employment OpportunityPPGNHAIK is an Equal Opportunity Employer. Equal Opportunity will be provided to all employees and applicants for employment on the basis of their ability and competence without unlawful discrimination on the basis of their race color ethnicity national origin gender gender identity gender expression sexual orientation religion protected veteran status marital status age disability or any other status protected by applicable state or federal law.