Sr. UXUI Designer

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

Cat Digital is the digital and technology arm of Caterpillar Inc. leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide our teams use data technology advanced analytics telematics and AI capabilities to help our customers build a better more sustainable world.

Job Summary:

As a Sr. UX/UI Designer you will be a major contributor to the development and optimization of our Dealer Ecosystem and Customer Onboarding experiences across a multitude of technology platforms. Through ability to design frictionless digital experiences you will help empower Caterpillar dealers and customers to engage with Caterpillars digital products that they use to manage their business more efficiently.

With a focus on top-notch UI design and specification this position will be responsible for delivering great user experiences for the developers and product owners who use our solutions to drive business results.

This position will work with stakeholders vendors and partners visualizing customer needs to build user experience strategy by applying human-centered design. Must have strong experience delivering strategic digital experiences across various digital channels.

What You Will Do:

• Create the highest quality UI designs

• Coach proper design practices

• Advocate for design throughout the process

• Contribute to the Dealer Ecosystem and Customer Onboarding strategy and roadmap

• Advocate for user centered design through partnership with the UX research team

• Envision and execute user experience improvements

• Conceptualize and communicate design ideas to stakeholders of all levels within an organization.

• Create wireframes user flows visual design assets and interactive prototypes/high fidelity mockups.

• Build the cross-functional community by planning and facilitating regular share-outs Q&As and Design workshops

• Partner with UX research to maintain an aligned understanding of the current-state user experience while continuously discovering opportunities to improve it

• Understanding of overall customer needs and ability to have a holistic view of design and user experience; ability to deliver on short-term needs that fit into long-term vision.

• Familiarity with design sprints and the agile methodology.

• Actively and constantly collaborate with other employees including product owners other designers web and mobile engineers quality-assurance engineers leadership and more.

• Functions as enabler for individuals who may or may not have worked together before to solve a business problem or create critical experience(s).

• Pull input from the whole team to formulate decisions and develop the output for the job/project.

• Provide a supportive work environment for the team.

• Mentor coach and develop others.

• Manage ones own development.

• Interact with people from diverse technical and cultural backgrounds.

• Work within the team and beyond the team with contractors hourly salaried and management employees suppliers customers and individuals working in many Caterpillar organizations.

• Decisions may affect the job/project team the division or business unit suppliers both internal and external customers and the market.

• Decisions may impact the entire product process or factory warranty sales and customers perceptions and can cause an evolutionary change in the customer experience.

Expectations demand that jobs/projects be completed on time independent of the hours required. Acknowledging trade-offs between time resources and quality and raising the customers and managements awareness of those trade-offs is essential. This role may be asked to travel internationally to collaborate with Caterpillars global UX design teams.

What You Will Have:

• Creativity: Knowledge of the approaches tools and techniques for promoting creative original thinking and ability to apply it to a variety of business situations.

• Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

• Computer Software Industry: Knowledge of computer software industry; ability to understand future products vendors technologies issues and trends and directions.

• Web Software Design: Knowledge of web software design; ability to design develop maintain and enhance web-based or web-enabled software.

• Human-Centered Design (HCD): Knowledge of Human-Centered Design model principle and concepts; ability to understand the perspective of people who experience a problem their needs and provide them with a solution which truly meets their needs effectively.

• User Experience Design: Knowledge of user experience design tools techniques and approaches; ability to design applications that are valued positively perceived and used by clients.

• User Interface Design: Knowledge of activities practices deliverables and considerations; ability to design effective graphic user interfaces for delivery of information to the clients desktop workstation.

• Web Trends & Directions: Knowledge of web trends; ability to utilize a variety of web information and technical tools to apply web developing trends within the organizational infrastructure.

Considerations for Top Candidates:

• Requires a four-year college degree in Graphic Interaction Industrial New Media or related Design HCI (Human Computer Interaction) human factors/ergonomics or a related field OR equivalent working experience

• Experience designing digital products on a variety of platforms including web and mobile (iOS and Android) is required.

• Experience in Information Architecture Interaction Design UI Design UX Research Customer Experience and/or User Experience is desired.

• Experience within B2B

• Exceptional design skills production value and attention to detail are required.

• Requires proficiency with Figma. We use Figma as our primary design tool along with its enterprise design system library tools.

• Experience with user interface design patterns and standard UCD methodologies across multiple platforms is required.

• Requires ability to listen to customers and stakeholders to visually design new products and features.

• Results-driven self-starter with a unique combination of technical knowledge business acumen and strong general and emotional intelligence.

• Deep knowledge of UX industry standards usability accessibility trends in web and app design.

Additional Information:

Remote is not available

Sponsorship is not available for this role

What You Will Get:

Working with a Fortune 100 leader you can build your career on a global scale and take advantage of development opportunities with emerging technologies. Weve created an inclusive environment for you to explore your passions make an impact and do the work that really matters. Join Us.

About Caterpillar

Caterpillar Inc. is the worlds leading manufacturer of construction and mining equipment off-highway diesel and natural gas engines industrial gas turbines and diesel-electric locomotives. For nearly 100 years weve been helping customers build a better more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services backed by our global dealer network provide exceptional value that helps customers succeed.

Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors job level market locationjob-related knowledge skills individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility terms and guidelines. This is a summary list of benefits.

• Medical dental and vision benefits*

• Paid time off plan (Vacation Holidays Volunteer etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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