Intake Specialist OP014

Title: Intake Specialist

Location: Adult Outpatient - 355 NW Division St. Gresham OR 97030

Schedule: This is in-person position Monday through Friday 8:00am - 4:30pm

Wage Range: $21.00 $25.00 HourlyNon-Exempt

If you are a motivated and dedicated Intake Specialistlooking for an opportunity to contribute to an organization making a positive impact we want to hear from you!

At NARA Northwest youll find a supportive work environment where every team member is valued and respected. Whether youre passionate about healthcare behavioral health education or social services theres a place for you to make a meaningful difference.

Company Mission:

The mission of NARA NW is to provide education physical mental health services and substance abuse treatment that is culturally appropriate to American Indians Alaska Natives and anyone in need.

About the Company:

At NARA NW we deliver services and support to Native American and Alaska Native communities helping individuals lead healthier more fulfilling lives.

With over 450 employees across a variety of programsincluding medical and dental care addiction treatment housing assistance and enrichment initiatives NARA NW offers numerous opportunities for growth and advancement all while making a tangible positive impact on the lives of others.

Position Overview:

Responsible for pre-screening clients before admission to NARA outpatient program answering multi-line phone system greeting and directing clients and guests and for providing secretarial support to Outpatient Treatment staff.

What you will do:

• Work with Clinical management to develop resources for referrals to other programs and services as needed.
• Provides intake information to appropriate requestors/referents via phone or mail.
• Prescreening clients for entry into the Outpatient program.
• Prepares and processes intake packets with clients obtain signatures and ensure they are knowledgeable about process.
• Make copies of the clients state ID and if applicable Tribal ID.
• Answer multi-line phone system schedule client appointments and greet clients/guests and direct appropriately.
• Fill out the UA forms and observe UAs when needed.
• Fill in the client registration information as needed.
• Data entry imputing clients information into database
• Provides lunch/break and back-up coverage for reception.
• Receive and help clinical staff track all legal referrals from Courts Probation Officers etc. and maintain contact with referents until clients arrive for treatment or do not follow through with referral.
• Works collaboratively and maintains professional boundaries with clients other NARA staff team members and treats everyone with respect and dignity at all times.

We would like to hear from people that have:

• Either High School Diploma or General Educational Development (GED) certification requiredplus direct experience working in an office environment or performing duties like those listed above.
• Must have exceptional interpersonal verbal and written communication skills and superior organizational multi-tasking & prioritization skills; and have a working knowledge of word processing (MS Word Excel) data entry.
• Must demonstrate a commitment to exceptional customer service the maintenance of professional boundaries a support for organization values professionalism through appropriate conduct and demeanor confidentiality and collaboration with other NARA staff and team members.
• Must pass a pre-employment or for cause drug tests.
• Must pass criminal background and DMV checks.

Whats in it for you

14 Paid Holidays: New Years Day Martin Luther King Jr. Day Presidents Day Memorial Day Juneteenth Battle of Little Big Horn Independence Day Labor Day Native American Day Indigenous Peoples Day Veterans Day Thanksgiving day after Thanksgiving and December 25^th!

Benefits:Employees working 20 hours or more are eligible for benefits. Benefits are effective from the 1st of the month following the date of hire.

• Affordable Medical Dental and Vision Insurance through Kaiser Permanente
• 14 Paid Holidays (Listed Above)
• 13 Paid Days of Sick Time
• 13 Paid Days of PTO (Vacation accruals increase with years of service to a maximum of 26 days)
• $50000 Life Insurance & AD&D
• Short Term and Long-Term Disability
• Flexible Spending Account
• Health Spending Account
• 401(k) with 4% Match
• Employee Assistance Program
• Inclement Weather Days (Snow Days)
• Public Student Loan Forgiveness -NARA NW is a local 501(c)3 nonprofit FQHC

How to apply:

1. To Quick Apply go to Careers NARA NW ()
2. Look for the position you want to apply for and submit a resume (Required) and cover letter (Optional) thats all!
3. Feel free to contact if you have any questions or would like to know where your application is in the process.

NARA NW Mission: Our mission is to provide education physical and mental health services and substance abuse treatment that is culturally appropriate to American Indians Alaska Natives and everyone in need.

NARA NW is fully committed to supporting sobriety. To support NARA NW in its mission all employees agree to refrain from illicit drug use marijuana use and prescription drug abuse both on and off the addition all employees agree to model alcohol sobriety. Modeling alcohol sobriety means not consuming discussing or promoting the use of alcohol on the job on social media and when in the community where the employee would be likely to be seen by NARA NW clients or community. If in recovery employees must have been sober/clean for a length of time sufficient to demonstrate that they will be able to remain sober.

Consistent with NARA NWs sobriety policy all employees volunteers interns and contractors as applicable are required to sign a Drug-Free/Alcohol-Free Workplace Certification Form and NARA NW Modeling Sobriety Policy Form as a condition of employment to confirm that they are aware of this policy and that they agree to comply with it. Violation of this policy will result in disciplinary action up to and including termination of employment. This policy is subject to the requirements of the Americans with Disabilities Act and its state counterpart

Preference in hiring is given to qualified Native Americans in accordance with the Indian Preference Act (Title 25 US Code Sections 472 and 473). NARA Northwest is an Equal Opportunity Employer. Within the scope of Indian Preference all candidates will receive equal consideration. Experience working with Native American/ Alaska Native community is considered a plus.

This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities skills or working conditions associated with the position. While it is intended to accurately reflect the positions activities and requirements the agency reserves the right to modify add or remove duties and assign other duties as necessary.