Regional Operations Manager

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At RangeWater we look for people who show up and work together to achieve success and make positive impacts on the lives we touch and enrich the communities we serve as people are at the heart of everything we do. As a Ranger we encourage you to explore possibilities and solutions for your own career success story and apply the same enthusiasm to help RangeWater remain THE leader and powerful force in Multi-Family Real Estate.

Our Team Members play a pivotal role in the success of the companys performance and we look forward to witnessing your successful journey as a Ranger!

Culture: Companies with a strong culture and a higher purpose perform better in the long run.

Core Values(words to live by): People-focused Collaboration Integrity Service Results-driven Experience-centric and Innovation.

Whats in for you Our leaders care about the well-being of all Rangers and recognize the importance of work-life balance. Thats why we offer competitive paid time off and benefits.

PTO/Benefits:

Two Weeks of PTO

Paid Holidays

Medical dental and vision insurance

401(k) Enrollment Opportunity

Employer Paid Basic Life and Short-Term Disability

Paid Parental Leave for Birthing and Non-Birthing Parents (after 6 months)

Potential opportunity for savings in rent (property and ownership specific)

Cell Phone Allowance

And more!

Job Description

What does this role entail The Regional Operations Manager is responsible for providing guidance and inspection of all property reports to ensure accuracy to clients. This role will also provide technical support to software users answer questions and resolve problems for clients via telephone or from a remote location. This role requires the ability to multitask and must be organized. The person in this position will work closely with the other departments within RangeWater Real Estate including operations marketing and training. The long-term goal will be for you to assume increasing responsibility in the Company. Finally because we are a growing company our expectation is that you will execute such tasks as necessary to support the company even if they may fall outside of your defined responsibilities.

Essential Roles You Will Play:

Supports onsite and home office teams (creating spreadsheets troubleshooting etc.)

Conducts group and one-on-one and in-person trainings partners with training dept. to help train on weekly and monthly reporting.

Acts as liaison between corporate and onsite employees consulting employees on marketing reporting employee relations and RangeWater Residential policy. Identifies core competencies of the workforce.

Represents the Company in a professional manner at all times. Consistently maintains a professional courteous attitude when dealing with residents coworkers and the general public.

Complies with RangeWater Real Estates policies and performance expectation.

Must be able to meet predictable attendance and punctuality expectations and physical demands of the position complying with RangeWaters policies and performance expectations.

Reviews compiles and distributes monthly Owners Reports.

Assists on-site staff in technical software or administrative functions and reporting.

Assists with special projects and other duties as required.

Investigates incoming complaints and work to resolve issues with property Accounting Dept. and Corp Office handles escalated resident calls.

Ensures continuity between all the properties fix irregularities in reports adjusts and fixes Property Reports as needed.

Sends weekly schedule to Operations Manager and all Directors indicating projects/locations by day.

Stays current with industry trends and legal issues such as Fair Housing Laws.

Creates reviews and edits market surveys & weekly reports. Reviews edits and distributes Renovation trackers and distributes weekly reports.

Other duties as assigned.

Work Hours and Work Environment:

Hours of Operation: Monday Friday: 8am 5pm

Essential Requirements: Exempt employees are expected to adhere to the standard workweek schedule and work any hours necessary to perform the duties of the job. Must be able to perform the essential job functions unaccompanied.

Qualifications Summary:

To perform this job successfully the requirements listed below are representative of the knowledge skills and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

Education and Experience:

Education: Bachelors degree preferably with a concentration in real estate economics engineering construction management or architecture.

Experience Preferred: Employment history that demonstrates: Onsite property management experience with a minimum of three years on-site property management and supervisory experience preferred. Customer service leasing and fair housing knowledge required. Excellent communication organizational and leadership skills are necessary.

Supervisor Experience: This job has no supervisory responsibilities.

Computer Skills: Demonstrated proficiency in word processing spreadsheet management different software programs (Onesite Entrata Yardi etc.) in order to complete required reports and employment documents. Proficiency and fluency in using the internet. Strong proficiency in the use of Microsoft Office programs such as Word Excel Outlook Power Point and Project. Ability to research learn and understand new software applications and hardware and disseminate the pertinent information to other team members.

Licenses and Certificates Requirements:

Licenses: Current Valid Drivers License

Certifications: None

Physical Requirements:

Weights Requirements: Must be able to push pull lift carry or maneuver weights up to twenty (20) pounds independently and fifty (50) pounds with assistance.

Mobility Requirements: The employee is frequently required to stand walk reach with hands and arms climb stoop and squat. Intermittently required to sit and perform keyboard work.

Travel Requirements: Routine local travel may be required to run business-related errands including but not limited to meetings and training. Non-local travel may be required for business-related responsibilities.

Additional Information:

RangeWater is a drug-free harassment free workplace and an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees. Qualified applicants will be considered for employment without regard to race religion gender gender identity sexual orientation national origin age disability or veteran status.