Tier 3 Level Enterprise Management ( EM) Administration Support Services

Koniag Data Solutions LLC a Koniag Government Services company is seeking a Tier 3 Level Enterprise Management (EM) Administration Support Services to support KDS and our government customer at Joint Base San Antonio TX. This position requires the candidate to be able to obtain a Public Trust. This position is for a Future New Business Opportunity. We offer competitive compensation and an extraordinary benefits package including health dental and vision insurance 401K with company matching flexible spending accounts paid holidays three weeks paid time off and Functions Responsibilities & Duties may include but are not limited to:Provides advanced technical support and expertise for the Defense Health Agencys enterprise management systems focusing on complex problem-solving and system as a top-tier escalation point for issues that cannot be resolved at lower support levels addressing critical incidents that impact the DHAs global IT infrastructure including military hospitals medical clinics and dental and implements advanced solutions for standard application integration application security application delivery desktop engineering mobile device engineering end-user experience and service monitoring functionDesigns and maintains architectural and technical solutions for IT infrastructure systems ensuring high availability reliability and security across the DHAs extensive network of physical and virtual servers multiple sites and numerous end-user efforts in automation and scripting to improve system efficiency and reduce manual expert-level support for enterprise user data/profile management and associated and implements standardized designs and solutions for directory services Public Key Infrastructure (PKI) identity management and access management a key role in the preparation and deployment of policies applications and operating systems including applicable and optimizes the common system and monitoring framework for centrally deploying supporting and monitoring applications and all solutions align with DoD cybersecurity requirements Risk Management Framework (RMF) and various DoD strategies including Zero Trust ICAM Digital Modernization and Cybersecurity Reference to Configuration Management Change Management and Knowledge Management processes developing technical documentation for all technical and presentation in the accreditation of operational environments and execution of governance processes to maintain security independently providing guidance to lower-tier support teams and collaborating with other high-level technical be prepared to support 24-hour operational requirements as needed and contribute to maintaining the stability and continuity of the DHAs IT :Bachelors degree in Computer Science Information Systems or a related technical degree (Masters) preferred. Relevant high-level certifications (e.g. CISSP ITIL Expert TOGAF) are highly :8-10 years of progressive experience in enterprise IT management with at least 5 years in a Tier 3 or equivalent senior technical have extensive experience in managing complex large-scale IT environments preferably in military or healthcare expertise in advanced troubleshooting system optimization and implementation of enterprise-wide IT solutions is :Ability to obtain a public trustOur Equal Employment Opportunity PolicyThe company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race color religion creed ethnicity sex sexual orientation gender or gender identity (except where gender is a bona fide occupational qualification) national origin or ancestry age disability citizenship military/veteran status marital status genetic information or any other characteristic protected by applicable federal state or local law. We are committed to equal employment opportunity in all decisions related to employment promotion wages benefits and all other privileges terms and conditions of company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website please get in touch with Heaven Wood via e-mail at or by calling to request Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical professional and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers employees and native communities. For more information please visit Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352